The Pros and Cons of Biometric Authentication: What IT Professionals Need to Know
According to Cobalt, the cost of cyber threats is projected to rise to $10.5 trillion by the end of this year. These threats are becoming more innovative. Thankfully, biometric authentication offers a promising solution to help improve the security of your organization. Biometric technology uses physical or behavioral characteristics that are unique to every individual. […]
Biometric Authentication: Convenience Meets Security
Did you know that in 2024, according to the IBM Data Report, the average cost of a data breach reached a staggering $4.88 million globally? This points out the urgent need for stronger internal security measures in our increasingly digital world. We’re all juggling countless passwords, struggling to remember which combination of uppercase letters, numbers, […]
Implementing Zero Trust In a Cloud Based System
“I honestly thought we were covered. We had network boundaries, intrusion detection… we just didn’t see it coming.” This is the sinking feeling many businesses experience after a cloud security breach—the devastating realization that their implicit trust in internal users and systems was fundamentally misplaced. While perimeter defenses and signature-based threat detection are essential for […]
Overcoming the Challenges of Implementing Passwordless Authentication
Passwords? Your team may have tried a million combinations, from the simple: “I’ll remember this one”: 12345678. “Just a little more secure”: A$3!1kz#2p. “I’m getting really creative now”: Password!1 (let’s be honest, this is the worst culprit). While passwords remain the default security measure for most business applications, their vulnerabilities are becoming increasingly evident. The […]
The Benefits of Passwordless Authentication
It was a typical day for Green Technologies (not real name) until it wasn’t. An unsuspecting employee clicked on a phishing email, unknowingly leading them to a fake login page. The employee entered their password, thinking it was the legitimate system login. That simple mistake allowed hackers to steal the password and infiltrate the company’s […]
Enabling Access to Public Services
Self-service allows citizens to complete tasks independently without needing to visit any government office. Whether renewing passports, applying for ID, getting a driver’s license or registering to vote, self-service technology offers a seamless, efficient, and secure way for citizens to manage their affairs on their own. Approximately 40% of consumers now prefer self-service options over […]
The Impact of Security Breaches on Brand Reputation and Customer Trust
“Oh my God! What just happened? How did this get out into the public?” This is usually the reaction when there is a data leak from a security breach. A single security breach can do more than just expose customer data, it destroys the trust they have in your organization and when that trust is […]
How We Helped MTN Côte d’Ivoire Achieve its Objectives
MTN Côte d’Ivoire approached us with a significant operational challenge. As their operations scaled, they were dealing with a surge in capital expenditure as they had to constantly purchase hundreds of new devices for their growing network of agents. If they didn’t do this, SIM activations would be delayed, agents would be frustrated by the […]
Security vs. Privacy: Finding the Right Balance
Internal security is a balancing act. On one side, there’s keeping systems safe from breaches and cyber threats. On the other hand, there’s privacy; protecting enterprise data and ensuring compliance with laws like GDPR and CCPA. These two often clash, leaving you stuck in the middle. The key question is how to find the right […]
How Self-Service Platforms Can Combat Fraud in Public Services
FRAUD is defined as “a person or thing intended to deceive others, typically by unjustifiably claiming or being credited with accomplishments or qualities.” In public services, we’d say fraud is the act of cheating the integrity of systems designed to serve citizens, leading to resource wastage and eroding public trust. Public sector fraud is a […]