Last Update: 6th July 2026

Policy Statement

Top Management of Seamfix Limited is committed to delivering innovative, reliable, secure and high-quality digital solutions that consistently meet the needs and expectations of our customers, regulators, employees, partners and other interested parties while protecting the confidentiality, integrity and availability of information and ensuring the lawful, fair and transparent processing of personal data.

We recognize that quality, information security and privacy are fundamental to customer trust, regulatory compliance, operational resilience and sustainable business growth. Accordingly, Seamfix has established and maintains an Integrated Management System (IMS) aligned with the requirements of ISO 9001:2015, ISO/IEC 27001:2022 and ISO/IEC 27701:2019.

This policy provides the framework for establishing, implementing, monitoring, reviewing and continually improving our Strategic IMS Objectives and demonstrates our commitment to excellence in quality, information security and privacy management.

Our Commitments

To fulfil this policy, Seamfix is committed to:

• Delivering reliable, secure and high-quality products and services that consistently satisfy customer, statutory, regulatory and contractual requirements.
• Protecting information and personal data through appropriate governance, risk management and security controls that preserve confidentiality, integrity and availability.
• Managing quality, information security and privacy risks using a risk-based approach to strengthen operational resilience and support informed decision-making.
• Providing competent personnel, appropriate resources and effective governance to support the successful implementation and continual improvement of our Integrated Management System.
• Monitoring organizational performance, customer satisfaction and the effectiveness of our Integrated Management System through defined objectives, performance evaluation, internal audits and management reviews.
• Continually improving the suitability, adequacy and effectiveness of our Integrated Management System while promoting a culture of quality, information security, privacy, accountability and continual learning.

Strategic IMS Objectives

To support this policy, Seamfix has established the following Strategic Integrated Management System (IMS) Objectives:

1. Sustain customer satisfaction by improving the review, understanding and fulfilment of customer requirements across relevant services, processes and operations.
2. Enhance product and service delivery by embedding quality, information security and privacy considerations across product development, change and deployment activities.
3. Maintain accountable and compliant PII processing by strengthening privacy governance, breach prevention and privacy risk management across identified processing activities.
4. Reduce information security exposure by strengthening confidentiality, integrity and availability controls over critical information and technology assets.
5. Drive continual improvement in IMS performance by strengthening monitoring, audits, reviews, corrective actions and management follow-up.
6. Promote competence, awareness and accountability by improving personnel understanding and application of their quality, information security and privacy responsibilities.
7. Strengthen supplier and third-party performance by improving oversight of applicable quality, information security, privacy and contractual requirements for critical suppliers.
8. Improve operational resilience and service reliability by maintaining effective technology, backup, recovery and restoration arrangements for critical services and supporting information assets.

These objectives are monitored at planned intervals and reviewed periodically to ensure they remain aligned with Seamfix’s strategic direction, customer expectations, applicable requirements and commitment to continual improvement.

Responsibilities

The successful implementation of this policy requires the commitment of all employees, contractors, suppliers and relevant third parties.

Everyone acting on behalf of Seamfix is responsible for complying with applicable Integrated Management System requirements, supporting the achievement of the Strategic IMS Objectives, and promptly reporting quality, information security and privacy issues through established organizational processes.

Management Commitment

Top Management is fully committed to providing the leadership, governance, strategic direction, resources and support necessary to establish, implement, maintain and continually improve the effectiveness of Seamfix’s Integrated Management System.

Management shall ensure that this policy remains appropriate to the organization’s purpose and strategic direction, is communicated and understood throughout the organization, is available to relevant interested parties, and is reviewed periodically to ensure its continuing suitability, adequacy and effectiveness.