In August 2022, a ransomware attack on the NHS exposed the personal data of 79,404 people and disrupted critical healthcare services. The breach originated from a single point of failure: a customer account without multi-factor authentication (MFA).
The Advanced Computer Software Group, a major IT provider for the NHS, was responsible for securing this data. However, the UK’s Information Commissioner’s Office (ICO) found serious security lapses in the company’s approach. As a result, Advanced paid a fine of £3 million for failing to implement adequate protections. This fine was originally set at £6 million by the ICO but was reduced due to the company’s cooperation with authorities.
What Went Wrong?
Attackers gained access through an account lacking MFA, making it easy to get into the system. So while some systems had security layers in place, gaps existed that hackers exploited. The breach affected NHS 111 services, patient check-in systems, and access to medical records.
The Cost of Weak Security
Beyond the financial penalty, the breach damaged public trust and strained an already pressured healthcare system. The lack of proper access control turned what could have been a contained attack into a widespread crisis. This could have been prevented by implementing a robust identity and access management system like Seamfix iAM.
How Seamfix iAM Could Have Prevented This
Seamfix iAM eliminates weak access points by enforcing strong security policies.
- Mandatory Biometric Based Multi-Factor Authentication via fingerprints or facial recognition, preventing unauthorized access, even if passwords are compromised.
- Role-Based and Rule-Based Access Control, based on the least privilege principle, ensuring only the right people access sensitive data. This gives you control over who sees what.
- Real-Time Monitoring that allows you to detect suspicious activity, including access attempts.
A Stark Reminder for Organizations
As the ICO, John Edwards stated, “There is no excuse for leaving any part of your system vulnerable.” Companies handling sensitive data must invest in robust security. Seamfix iAM ensures that no one gets in unless they should be in.
Are your systems secure? Or are you waiting for a breach to teach you the hard way?
Let’s show you how the Seamfix iAM works.