
The Hidden Cost of Manual Claims: Why Insurance Trust is Breaking in Emerging Markets
In early 2025, a policyholder in Lagos files a motor insurance claim after a collision on the Third Mainland Bridge. The process feels straightforward at
Business insights and articles written by our team of world-class professionals

In early 2025, a policyholder in Lagos files a motor insurance claim after a collision on the Third Mainland Bridge. The process feels straightforward at

Regulatory compliance in the telecom industry has evolved significantly. Governments and regulators are no longer satisfied with basic identity checks. They now require high-assurance identity

In the global race toward digital transformation, “Digital Public Infrastructure” (DPI) has become the new frontier for national growth. However, for many developing nations, the

How GovSmart is modernizing essential citizen services through secure, scalable, digital identity infrastructure Governments today face a paradox: they must deliver more services to more

In cities like Paris, Brussels, and Montreal, large communities from Francophone Africa maintain strong ties to their home countries. They contribute economically through remittances, invest

A citizen sits at home, halfway through an online passport renewal. They have entered their details, uploaded documents, and reached the payment stage. Then they

On a cold morning in Paris, an Ivorian professional takes a day off work, not for rest, but to renew a passport. The process starts
What’s it actually like working at Seamfix as a woman? This Women’s Month, we asked a few of the women across our teams to share

Nigeria’s NIN-SIM linkage policy has become one of the most consequential regulatory mandates for telecom operators in recent years. Driven by the need to strengthen