Make sensitive SIM activity visible to the person whose identity is being used.
SimSure is a cross-network trust layer for approved SIM operations. It connects customer identity, participating network and transaction event so unauthorised activity is harder to hide inside one operator silo.
Illustrative interface
One identity view across participating networks.
Network A
New SIMNetwork B
SIM replacementNetwork C
SIM swapOther approved events
Customer identity
Each event linked to the identity presented for the transaction
At the event
- 01
Notify customer
- 02
Customer sees network / event
- 03
Confirm or challenge
- 04
Investigation evidence
What SimSure is designed to enable.
- Cross-network capture of approved SIM-related events.
- Linkage of the event to the identity presented for the transaction.
- Customer notification where policy requires it.
- Authenticated self-service for a customer to see where their identity is being used in participating SIM transactions.
- Challenge or dispute routing when the customer does not recognise the event.
- Network attribution and evidence for investigation.
- Rules, exceptions and market-specific policy.
- Audit across the approved shared-control layer.
What it is not.
SimSure is not a replacement for an operator’s BSS, SIM-management or fraud platform. It is a cross-network assurance layer for the identity-linked event.
Built on the Seamfix Platform, the identity, verification, workflow and audit core used across Seamfix deployments.
The Seamfix Platform →