Business insights and articles written by our team of world-class professionals
Regulation Alone Does Not Create Compliance Across many insurance markets, compulsory insurance frameworks already exist. Motor insurance is mandated. Employer liability coverage is required. Builders’
Insurance Fraud Is Often Treated as a Claims Problem. It Is Actually an Identity Problem. When fraud appears in insurance, the focus usually falls on
Sometimes, all it takes is a moment of curiosity to change everything. For Oluwatobiloba Adebayo, that moment came unexpectedly, not from a classroom or a
The Trust Deficit in Modern Governance Across many emerging economies, governments are investing heavily in digital transformation. New platforms are launched, services are digitized, and
The Distribution Problem No One Talks About When insurance penetration is discussed in emerging markets, the conversation usually revolves around awareness, affordability, or cultural attitudes
A Problem Hidden in Plain Sight On any given day, thousands of citizens interact with government systems—applying for permits, renewing licenses, registering businesses, or accessing
The Illusion of Control For decades, insurers have operated under the assumption that fraud is something that can be managed through tighter controls, more checks,
In many countries, accessing a government service still feels like navigating a maze. A citizen attempts to register a business, renew a driver’s license, or
In early 2025, a policyholder in Lagos files a motor insurance claim after a collision on the Third Mainland Bridge. The process feels straightforward at