Business insights and articles written by our team of world-class professionals
The Illusion of Control For decades, insurers have operated under the assumption that fraud is something that can be managed through tighter controls, more checks,
In many countries, accessing a government service still feels like navigating a maze. A citizen attempts to register a business, renew a driver’s license, or
In early 2025, a policyholder in Lagos files a motor insurance claim after a collision on the Third Mainland Bridge. The process feels straightforward at
Regulatory compliance in the telecom industry has evolved significantly. Governments and regulators are no longer satisfied with basic identity checks. They now require high-assurance identity
In the global race toward digital transformation, “Digital Public Infrastructure” (DPI) has become the new frontier for national growth. However, for many developing nations, the
How GovSmart is modernizing essential citizen services through secure, scalable, digital identity infrastructure Governments today face a paradox: they must deliver more services to more
In cities like Paris, Brussels, and Montreal, large communities from Francophone Africa maintain strong ties to their home countries. They contribute economically through remittances, invest
A citizen sits at home, halfway through an online passport renewal. They have entered their details, uploaded documents, and reached the payment stage. Then they
On a cold morning in Paris, an Ivorian professional takes a day off work, not for rest, but to renew a passport. The process starts