MTN Côte d’Ivoire faced rising capital expenditure as SIM registration demands grew, making it unsustainable to equip every new agent with company-issued devices. To address this, Seamfix deployed its BioSmart X solution with a Bring Your Own Device (BYOD) feature, enabling agents to securely perform biometric SIM registrations using their personal smartphones or tablets. This eliminated hardware costs, allowed rapid agent onboarding, and ensured fast, compliant SIM activations even in remote areas. As a result, MTN saw a 50% increase in daily activations—from 20,000 to 40,000—reduced operational costs, and improved agent productivity, with a new target of 50,000 daily activations.

Facing a $5.2 billion fine and a looming $15 billion sanction due to poor SIM registration data, MTN Nigeria urgently needed to improve data quality and achieve regulatory compliance. Seamfix stepped in as an emergency partner, deploying its BioSmart X solution nationwide within just 10 days. Over 43,000 mobile biometric kits were rolled out, enabling high-speed, high-volume processing of subscriber records with consistent biometric authentication. The system processed over 700,000 records daily, resulting in 70 million+ secure registrations, helping MTN avoid further penalties and meet compliance requirements swiftly and effectively.