MTN Improves SIM Regulatory Compliance with Seamfix KYC

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Nigeria’s telecommunications regulator (NCC) in 2010 mandated all telecoms operators in the country to embark on SIM registration of their existing subscribers as well as all newly purchased SIM cards going forward. The information captured has helped the country in general law enforcement and her fight against terrorism.

In October 2015 Nigeria’s largest operator, MTN Nigeria was fined by NCC for delay in barring the lines of over 5.2 million subscribers who had poor or bad SIM registration data captured by the Telco. Whilst in dialogue with NCC over the fine, MTN had a need to resolve her problem of poor quality SIM registration data and correct it to prevent or greatly reduce the likelihood of recurrence, especially at such scale.

MTN subsequently reached out to Seamfix for the implementation of her KYC & BioSmart solutions to replace her existing systems and help resolve this massive challenge. Seamfix’s systems allow for client-side, real-time validation of captured subscriber details (textual, fingerprints and portrait) as well as back-end revalidation of these records. This ensures that right at the point of capture, invalid or poor quality records are largely rejected and customer is made to provide high quality Biometrics before leaving the registration point.

Notable success of this project was the achievement of go-live in a record 10 days to meet the regulatory deadlines on the operator.

Our KYC solution suite is now in use by MTN Nigeria and processing millions of SIM registrations weekly, hitting a peak of over 600k registrations a day, the highest productivity throughput of any SIM registration system in Africa.

Seamfix is pleased to partner with MTN in her efforts to continue to provide world class, leading telecommunications services to her customers in line with laid down regulatory requirements of the country.

To know more about Seamfix KYC, click here.

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