Information Security
and Compliance

Seamfix delivers secure, cutting-edge identity management solutions that
streamline digital identity verification, access control, and credential
issuance across industries. With modular and tailored platforms powered by
biometrics, AI, and seamless integrations, we help organizations enhance
security, boost efficiency, and stay compliant with global standards.

Our ISO-certified systems are built with privacy, quality,
and security at their core.

Security Compliance & Industry Standards

ISO/IEC 27001

International standard for information security management.

ISO/IEC 27701

PIMS data protection
and GDPR compliance

ISO 9001

Quality management system ensuring consistent delivery of high-quality products.

NIST-CSF

For identifying, protecting, detecting, responding to, and recovering from security threats.

ITIL 4

Globally recognized framework for IT service management (ITSM)

OWASP Secure Coding Practices

Implementation of secure coding principles to prevent vulnerabilities such as injection attacks, broken authentication, and insecure APIs.

GDPR, NDPA, and other Data Protection Laws

Compliance with relevant data privacy laws across our operational regions, including Nigeria, USA, UK, U.A.E, etc., with regards to the collection and processing of sensitive personal identifiable information (PII), such as biometric data (portrait and fingerprint).

Secure Development Lifecycle (SDLC)


Threat Modeling
& Risk Assessment

We identify potential threats early in the development cycle using industry-standard methodologies like STRIDE and DREAD.

Secure Coding Practices

Our developers adhere to OWASP and NIST guidelines to mitigate risks such as cross-
site scripting (XSS), SQL injection, and buffer overflows.

Automated & Manual
Security Testing

Static & Dynamic Application Security Testing (SAST/DAST)
We perform automated and manual security
tests to detect vulnerabilities in source code and runtime environments.

Penetration Testing
Conducted regularly by internal and third- party experts to identify and mitigate security flaws.

Continuous Integration
& Deployment (CI/CD)
Security

Our DevSecOps approach integrates
security controls into CI/CD pipelines to
prevent misconfigurations and
vulnerabilities.

Data Encryption

All sensitive data is encrypted at rest and in transit using AES-256 and TLS 1.2 (and above)

Third-Party Security
Assessments

We perform rigorous evaluations of third-
party libraries and dependencies to mitigate supply chain risks.

Security Awareness Training

We conduct regular security awareness
training for customers and third-party
vendors to educate them on emerging security threats.

Security Governance Structure

To ensure the effectiveness of our security program,
we have a well-defined governance structure

Chief
Technology Officer

Responsible for ensuring that technology and product development align with security, performance, and compliance requirements

Principal Cybersecurity Officer

Responsible for defining security policies, frameworks and conducts ethical hacking exercises to find vulnerabilities

DevSecOps
Team

Responsible for automating security in CI/CD pipelines and monitors security misconfigurations and software dependencies

Change
Advisory Board

Ensures that changes to production systems are vetted for security and quality risks before deployment

Quality Assurance Team

Responsible for ensuring that software products meet functional, performance, and reliability standards

Security Champions

Manages security incidents, conducts root cause analysis, and implements remediation measures

Incident Response Team (IRT)

Manages security incidents, conducts root cause analysis, and implements remediation measures

Compliance
& Risk Management Team

Ensures regulatory compliance, manages risk assessments, and enforces security policies

Data Privacy & Protection

We are committed to data privacy, transparency, and user control, ensuring compliance with global regulations, including NDPA, GDPR, and other regional data protection laws. Our comprehensive Data Privacy Policy includes:

Privacy by Design & Default

Security and privacy controls
are embedded in our products and
services from the onset.

Data Classification & Access Control

We enforce strict role-based access controls (RBAC) and least privilege principles.

Privacy Impact
Assessments (PIA) &
Data Protection Impact
Assessments (DPIA)

We proactively assess and
mitigate risks associated with
personal data processing.

Customer Data
Access & Control

Customers have the right to access,
correct, delete, or restrict processing
of their data.

Data Retention &
Secure Disposal

Our data retention policies are designed
to ensure that information is stored only
for as long as necessary and is securely
deleted once it is no longer required. The Platform Portrait Service operates in real-
time, processing images without retaining
any customer data. No personally
identifiable information is ever stored, reinforcing our commitment to privacy
and security.

Encryption &
Data

We employ cutting-edge cryptographic techniques to secure data both at rest
and in transit. When images are
transmitted to our Platform Portrait
Service, they are anonymized, ensuring no personally identifiable information (PII) is attached or processed. This guarantees
user privacy while maintaining the
integrity of our service.

Third-Party Data Protection
Compliance

We require vendors and partners to meet
strict data protection and security
standards.

Cloud Security
& Infrastructure
Protection

At Seamfix, protecting our systems and data is a
top priority for us. We implement robust security
measures and enforce strict access controls to
continually enhance our security posture.

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Our suite of biometric services and cloud solutions are hosted on Amazon Web Services (AWS) under a comprehensive Data Processing Agreement (DPA) that aligns with international best practices in data privacy and cross-border data protection. The data residence is also covered by an adequacy decision from a recognized supervisory
authority NDPC (Nigeria Data Protection Commission). 

AWS undergoes rigorous security audits and certifications to ensure ongoing compliance
with global data protection regulations and maintains compliance with ISO 27001, ISO
27701, SOC 2, and GDPR standards.

Network and
Application
Security

We deploy firewalls, Intrusion
Detection Systems (IDS),
endpoint protection, and Web
Application Firewalls (WAF) to prevent unauthorized access and safeguard our infrastructure.

Least Privilege
Access

Access to systems is strictly controlled using role-based access control (RBAC), ensuring users only have the permissions
necessary for their roles.

Multi-Factor Authentication
(MFA)

Additional authentication layers are required for critical systems and infrastructure, enhancing security by preventing unauthorized access.

Continuous Monitoring & Threat Intelligence

Our AI-powered monitoring system provides real-time anomaly detection and supports automated incident response to mitigate potential threats promptly.

Incident Response
& Breach
Notification

Our robust Incident Response Plan (IRP) ensures timely detection, response, and communication in case of security incidents.

Backup & Disaster Recovery

We ensure business continuity through redundant data centers, automated backups, and comprehensive disaster recovery plans.

Information Security Policies

To guide our operations, we have established a robust set of
information security policies, including, but not limited to:

Access
Control Policy

Defines user access levels based on the principle of least privilege and enforces role-based access control (RBAC).

Data Classification & Handling Policy

Establishes guidelines for classifying, storing, and handling sensitive data based on regulatory requirements.

Incident Response Policy

Outlines our approach to identifying, responding to, mitigating, and reporting security incidents.

Secure Development Policy

Ensures all software is developed using secure coding best practices, with regular security assessments and code reviews.

Encryption Policy

Mandates encryption of sensitive data in transit and at rest, using strong cryptographic standards such as AES-256 and TLS 1.2 and above.

Third-Party Risk Management Policy

Establishes security requirements for evaluating and monitoring third-party vendors and partners.

Business Continuity & Disaster Recovery Policy

Ensures operational resilience through disaster recovery strategies and regular backup testing.

Transparency & Customer Assurance

We believe in transparent security practices and
provide customers with:

  • Security Audit Reports & Certifications upon request
  • Penetration Testing & Security Assessments conducted regularly
  • Quick response and action to data privacy complaints

Security is not an afterthought for us, rather it is at the heart of everything we do at Seamfix.
We continuously enhance our security posture, ensuring that our customers can trust our solutions to safeguard their most critical assets.

For more details on our security program or to request security documentation,
please contact (compliance@seamfix.com).

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