Last Updated: July 23rd, 2024 

Introduction And Acceptance

The Web Application, API, and Website are collectively referred to as Service. Please read these Terms of Use carefully before using the Service. By using this service, you agree to the following Terms of Use without limitation. If you do not agree to be bound by these Terms of Use, you should not use this service.

All references in these Terms of Use to we, us, or our shall refer to Seamfix Verify and the references to you or your shall refer to the Users of the Service.

About Us

Seamfix Verify is an online verification service that helps users to verify the identities of people and the validity of documents in real-time.

Age

You must be 16 years or older to use this service unsupervised. If you are under the age of 16, you may only use the service in conjunction with, and under the supervision of your parents or guardians.

Verification Of Data

By using this service:

• You confirm that the form of verification service you intend is listed as available here on our website.
• You authorize us to carry out all necessary inquiries to verify the information you submit to us on any database to which we have access.
• You authorize us to communicate with you concerning any ambiguity or other reason, in order that such inquiries can be fairly and diligently be carried out.

Acceptable Use

As a User:

• You must not use this service in any way that causes, or may cause damage to the website or impairment of the availability or accessibility of the service; or in any way connected to any unlawful, illegal, fraudulent, or harmful purpose or activity.
• You must not use this service to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.
• You must not use this service for any purposes related to marketing without our express written consent.

General Use

• In order to access certain features of our service, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the purpose of creating an account or as a part of your continued use of the service. You agree that any information you give to us will always be accurate, correct, and up to date.
• You agree to use the service for purposes that are permitted by (a) these Terms of Use, and (b) any applicable law, regulation, or generally accepted practices or guidelines in the relevant Nigeria and other relevant jurisdictions (including any laws regarding the export of data or software to and from Nigeria or other relevant countries).
• We reserve the right to modify or discontinue, temporarily or permanently, your access to the service, or your account with or without notice.
• You as a user warrant that you shall be solely responsible and liable for Know-Your-Customer (KYC) and Know-Your-Customer Business (KYB) details of all persons you introduce to this service and in any event of any fraudulent card transactions and other transactions, you agree to indemnify and defend Seamfix Verify; and also, you agree to pay for damages, fees, charges and cost awarded against us from a third party’s claim.

Excluded Use

• YOU AGREE NOT TO ACCESS (OR ATTEMPT TO ACCESS) THE SERVICE BY ANY MEANS OTHER THAN THROUGH THE INTERFACE THAT IS PROVIDED BY US. YOU SPECIFICALLY AGREE NOT TO ACCESS (OR ATTEMPT TO ACCESS) ANY PART OF THE SERVICE THROUGH ANY AUTOMATED MEANS (INCLUDING THE USE OF SCRIPTS OR WEB CRAWLERS) AND YOU SHALL ENSURE THAT YOU COMPLY WITH THE INSTRUCTIONS SET OUT IN ANY ROBOTS.TXT FILE PRESENT ON THE WEB APPLICATION AND API.
• YOU AGREE THAT YOU WILL NOT ENGAGE IN ANY ACTIVITY THAT INTERFERES WITH OR DISRUPTS THE SERVICE (INCLUDING THE SERVERS AND NETWORKS WHICH ARE CONNECTED TO THE WEB APPLICATION OR API).
• YOU AGREE THAT YOU WILL NOT REPRODUCE, DUPLICATE, COPY, REPUBLISH, UPLOAD, POST, TRANSMIT, DISTRIBUTE, MODIFY, SELL, TRADE, OR RESELL THE WEB APPLICATION OR API SERVICES, OR ANY PORTION, FEATURE, OR CONTENT THEREOF, FOR ANY PURPOSE; PROVIDED THAT YOU MAY DOWNLOAD ONE COPY OF THE MATERIALS ON THE WEBSITE ON ANY SINGLE COMPUTER FOR YOUR NON-COMMERCIAL USE ONLY AND YOU MAY PRINT ONE COPY OF THE MATERIALS FOR YOUR NON-COMMERCIAL USE ONLY; FURTHER, PROVIDED THAT YOU KEEP INTACT ALL COPYRIGHT AND OTHER PROPRIETARY NOTICES ON ANY DOWNLOADED OR PRINTED MATERIALS.
• YOU AGREE THAT YOU SHALL BY NO MEANS STORE OR CREATE AN ALTERNATIVE DATABASE USING THE DATA OR RESPONSE RECEIVED FROM SEAMFIX VERIFY’S WEB APPLICATION OR API

Other Obligations

• Compliance with these Terms of Use.
• Only humans can access and make use of this service, therefore all accounts that are registered by bots or other automated methods are not permitted.
• Your account can only be used by one person (you) – a single account shared by multiple people is not permitted.
• You agree and understand that you are responsible for maintaining the confidentiality and security of your account and password. Seamfix Verify cannot and will not be liable for any loss or damage suffered by you from your inability to comply with this security obligation.
• If you become aware of any unauthorized use of your account or password, kindly notify us immediately.
• You may be charged by your service provider for internet access on your device when using our service.
• You agree that you shall by no means store or create an alternative database using the data or response received from this service. Where we notice that an alternative database has been created, we reserve the right to terminate your access to the service and to take up legal actions against you.
• For third party software, you agree that you have the required license to use any third party’s software
• Your use of this service does not and will not constitute a breach of any existing law, regulation, patent, copyright, or other intellectual property in Nigeria or countries of domicile and operation or any relevant jurisdiction.
• You must be duly registered, licensed (company), and must have the full capacity, regulatory approvals, and corporate authorization to make use of this service.
• Your use of this service shall not constitute any illegal or fraudulent activity or purpose.
• You agree that you will be solely responsible for all activities that occur under your account.
• You agree that you are solely responsible (we have no responsibility to you or to any third-party) for any breach of your obligations under these Terms of Use and for the consequences (including any loss or damage which we may suffer) of any such breach.

Spam And Scams

You agree that you shall not use this service to attract, lure, deceive, commit fraud or illegally obtain payment of any sort from others by any unjustified means, for example, where you use this service as a money-making program on any site. Where your account is found to be doing so, such account will be terminated. You, therefore, render yourself to legal enforcement agencies.

Payment

In your payment profile, we require you to set up your card or account that will be debited for this service (Wallet). We are working with a partner payment company that is PCI DSS (Payment Card Industry Data Security Standard) certified. Be assured that your card details are protected. You reserve the right to disable a card or account from being debited where you choose not to be debited again from that account.

If you use a debit card to order our service, you will need to confirm that the debit card is yours. All debit cardholders are subject to validation checks and authorization by the card issuer and our payment partner. If the issuer of your card refuses to authorize payment we will not accept your request, we will not be responsible for any delay or non-provision of the service and we are not obliged to inform you of the reason for the refusal. We are not responsible for your card issuer, bank, or payment gateway charging you as a result of our processing of your debit card payment in accordance with your request.

Debit Cards And Bank Accounts

This service is provided through the use of debit cards and bank accounts. Any card you use must have a valid billing address and a valid card issuing bank. You agree that your debit card or account be debited when you access this service after we have confirmed your card, account and carried out other authentication processes which are required for you to have access to the service. We do not take any additional authentication or identity verification measures other than what we provide you on our website that is sufficient and appropriate to protect your security for the proper use of the service.

Where you elect to pay for your subscription with your debit card, you warrant that the information you provide is correct and that you have the right to use such a debit card. If we notice that the card details you provide for payment are invalid for any reason and so cannot be processed, we may suspend, terminate or cancel your subscription.

You agree not to make fraudulent transactions while using this service. Fraudulent transactions include but not limited to –

• The use of a debit card by a person other than the authorized cardholder to access this service.
• The use of a card that is not authorized in terms of the rules governing the issuance and use of cards;

Where we notice any fraudulent transaction on your account, we may, in addition to any other remedy available to us, be entitled to unilaterally terminate your use of this service.

Registration, Accounts, And Logins

This service requires you to register and create an account. You represent and warrant that all information you provide in connection with the creation of an account (Account) is accurate and true. You agree that, if any information changes, you will update your Account to maintain accurate information.

When you create an Account, you must also create a Login Password for security purposes. You agree that you will not disclose your Login Password to any other person. You agree that you will not transfer, sub-license, sell, or assign your rights in your Account to any other person.

Wallets

A wallet is automatically created for you immediately after you create an account on the Seamfix Verify portal; your payment profile is enabled through your wallet. You understand that you may top up your wallet at your discretion using either your debit card or the bank transfer option. Each time you carry out verification on the platform, the applicable charge is automatically deducted from your wallet.

Policy on Refund

WE DO NOT GUARANTEE A REFUND OF FUNDS WITHIN YOUR WALLET

We have a strict No refund policy; any funds loaded in a customers wallet would have to be consumed on the service as we wouldn’t be able to issue a direct refund to any customer.

Where for any reason you are unable to perform verification despite having funds in your wallet, whether as a result of service suspension/unavailability, policy change, your termination of service use or other circumstances, you understand that you may choose to exhaust the funds in your wallet when the service is restored or before you terminate use of service.

Proprietary Rights

All content included on the service (Website, Web Application, and API), such as trademarks, copyrights, service marks, trade names, text, graphics, logos, icons, button icons, images, data compilations, domain names, and software, is the property of Seamfix Limited and its software suppliers. The aforementioned rights are protected by Nigerian and international copyright laws. Nothing on this service should be construed as granting any license except expressly provided therein.

Marks and Publicity

Our and your trademarks, trade names, service marks, and logos, whether registered or not (“Marks”) are the sole and exclusive property of the respective owning party, which owns the right, title and interest therein. We may: (i) use your name and/or logo within product literature, press release(s), social media, and other marketing materials; (ii) quote your statements in press release(s); and/or (iii) make such other use of your name and/or logo as may be further agreed. Additionally, we may include your name and/or logo within our list of customers for general promotional purposes. We shall however in any circumstance, comply with your trademark use guidelines communicated to us in writing and we shall endeavour to use your Marks in a manner which is consistent with industry practice. Neither party grants to the other any title, interest or other right in any Mark except as provided in herein.

Violation Of These Terms Of Use

We reserve the right to disclose any information provided where such disclosure is necessary for any investigation or complaint received in your violation of these Terms of Use. We also reserve the right to disclose such information where it is intended to bring an action against such person.

You agree that we reserve the right and at our own discretion to terminate your access to this service without giving you any prior notice where you breach any of the Terms of Use and guidelines. Upon the breach of these Terms, you agree that we can bring an action for the recovery of damages, injunction or any other equitable remedy depending on the circumstances. These remedies are in addition to other remedies that may exist in law and equity.

Termination

We may at our discretion and without reasons terminate or suspend your use of this service when we reasonably believe that;

• you have violated these Terms of Use or other relevant policy
• we are directed by law enforcement or other government agencies to do so
• we are directed by a Card Network or issuing financial institution
• we believe that your actions may cause financial loss or legal liability for you, our users or to us
• we suspect that you have engaged in suspicious or fraudulent activity
• you breached or attempt to breach the security of the application
• an unexpected technical issue or problem occurs and our provision of the service is no longer viable

The termination of your access to the service or our provision of the service shall not affect any term which by implication is meant to be enforceable against you after such termination.

Indemnification

By using this service you agree to defend and indemnify us, our officers, employees, and agents (and hold us harmless) from any claim arising out of your use, or inability to use the service, or your violation of any applicable law.

You also agree to indemnify us with respect to any negligent acts or omissions or wilful conducts done by your employees or agents while using the service.

Limitations Of Liability

We will not be liable for any damages of any kind arising from your use, or inability to use the service whether in contract, tort, or otherwise.

We shall also not be liable for the following;

• malfunctions in communications facilities which cannot reasonably be considered to be under our control and that may affect the accuracy or timeliness to provide our services
• any losses or delays in transmission of messages or data arising out of the use of any internet or telecommunications service provider or caused by any browser or other software which is not under our control; or errors on the website or with the service caused by incomplete or incorrect information provided to us by you or a third party
• where we modify, suspend or discontinue, temporarily or permanently, the service or any part of it, with or without notice
• all actions or inactions of a third party not acting on our instructions neither shall we liable for any action not traceable to us
• unavailability of any service as a result of service suspension by regulator/provider, change in policy, with or without notice, or any other reason which cannot reasonably be considered to be under our control

No liability shall lie against us for more than one (1) year if no written notice is received by us of a claim after the accrual of the cause of such liability. Where a jurisdiction does not allow the exclusion of certain warranties or disclaimers or the limitation or exclusion of warranties or liabilities, in such case our liability shall be the minimum permitted under such applicable law.

Modification Of Terms

You agree that we reserve the right to alter, modify and change these terms. Unless otherwise agreed by us in writing, you agree that such changes and modifications may be made solely by posting the revised Terms of Use or other policies or guidelines on the website and indicating thereof the date it was last updated. You agree to such a form of notification of changes and modifications and waive any right to receive individual notice of such changes or modifications. Any change or modification will be effective immediately upon posting the revisions on the website.

Your continued use of the Service following the posting of any changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should review these Terms of Use and applicable policies or guidelines whenever you access this service in order to determine if such terms, policies or guidelines have changed, and to understand the terms, policies, and guidelines that apply to your use of the service.

Disclaimer

WE DO NOT WARRANT OR GUARANTEE THAT YOUR USE OF THIS SERVICE SHALL BE WITHOUT FAULT OR ERROR, WE HEREBY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED OR OTHERWISE WITHOUT LIMITATION THAT THIS SERVICE IS FREE FROM DEFECT OR USE FOR A PARTICULAR PURPOSE, YOU BEAR THE RISK AS TO USING THIS SERVICE FOR ANY PURPOSE AND QUALITY. WE SHALL NOT AND WILL NOT BE LIABLE FOR ANY RISK SUFFERED BY YOUR HARDWARE OR SOFTWARE, BE IT THAT THEY BECOME DELETED OR CORRUPTED OR THAT SOMEONE UNAUTHORIZED GAINED ACCESS TO YOUR INFORMATION. WE DO NOT GUARANTEE THAT THE SERVICES PROVIDED UNDER THIS PLATFORM SHALL BE FREE FROM VIRUSES, ATTACKS, CORRUPTION, HACKING, AND INTRUSION FROM THIRD PARTIES. WE SHALL NOT BE LIABLE FOR ANY DATA CHARGES INCURRED BY YOU DURING THE USE OF THIS DEVICE. EXCEPT WHERE IT IS PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGE RESULTING FROM YOUR BREACH OF ITS TERMS OF USE.

Miscellaneous

These Terms constitute the entire agreement between you and us and it supersedes any other communication or Terms. These Terms are governed by the laws of Nigeria and only courts in Lagos state have jurisdiction thereof. In the event of a dispute between you and us for any violation of the terms of use, parties shall settle the dispute amicably and where parties are unable to do this, they shall resort to Arbitration; the sitting for the Arbitration shall be Lagos, Nigeria.

The headings in this document are for convenience only and are not intended to have any legal effect nor purport to be complete or accurate descriptions of the content thereof and shall not be used to interpret the provisions of this document.

In the event, that any of the aforesaid Terms of Use shall be rendered/held to be unenforceable due to any regulatory changes, the remaining Terms of Use shall be unimpaired, and the unenforceable Term shall be replaced by such enforceable Term as may come closest to the intention underlying the unenforceable Term.

Anti-Corruption

You hereby warrant that you have not and undertake that you will not offer, promise, give, authorize, solicit or accept any undue pecuniary or other advantages of any kind (or imply that you will not do any such thing at any time in the future) in any way connected with the Terms of Use and that you have taken reasonable measures to prevent third parties, subject to your control or determining influence, from doing so.

You also agree that you shall comply with all applicable anti-bribery and anti-corruption Laws in Nigeria and other any relevant jurisdiction.

Contact Us

Seamifix Limited

Address: 1st Floor, Leasing House, C & I Leasing Drive,
Off Bisola Durosinmi Etti Street,
Off Admiralty Way,
Lekki Phase 1, Lagos State.
Call +234-01-342-9192
You can also send us an e-mail – support@seamfix.com