Improving the Quality of Life with Technology: 4 Ways Our Solutions Have Improved Business Processes.
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Improving the Quality of Life with Technology: 4 Ways Our Solutions Have Improved Business Processes.

by Cynthia Eze

  Overtime, technology seems to advance so fast that keeping up to latest innovations is more or less impossible. Today, the importance of technology in the society can never be underestimated— from simple manual chores to more complex industrial systems, technology has made our activities more straightforward and more accessible and easier than ever before.

  13 years ago when Seamfix started, we were not specific about the problems we wanted to solve, but we were very much interested in assisting businesses thrive—we asked ourselves: what are these businesses trying to achieve? What are the problems they are facing? How can we help make their processes easier? How can we make them satisfy their end customers? Will these processes improve the quality of their businesses or lives?

  We focused on these three keywords, which are Improvement, digitization, customer satisfaction, and better quality of life—exactly what our mission was. 

  Quality of life is a very ambiguous term, but I will break down this term for the sake of simplicity. What I meant by quality of life, this has to do with comfort, satisfaction, and happiness—towards businesses, and life generally, because businesses are part of our day to day lives. Right from the inception at Seamfix, we have always been committed to be part of this evolution of digital transformation. Launching as a startup with no investors wasn’t a smooth journey, but our problem-solving attitude and hunger towards digital transformation made it easy for us to create innovative technology solutions which is able to empower businesses to have the capacity to meet their customers’ needs and deliver satisfaction at maximum level, with high-quality service-in today’s competitive business world, understanding your customers is very important, this means that providing a strong customer experience has become a necessity in order to sustain a successful business.

  Notwithstanding, let us take a giant leap and discover the best ways technology has improved the quality of business processes today-these were culled from our own experiences.

 

Increased efficiency and productivity

   It is no news that dealing with physical documents slows down a process. For example, if there is a request for a particular data or record, you must have to physically search for this data—may be amongst files. What if this record has been misfiled, or even lost? This alone, delays business activities. Again, doing anything manually makes the process prone to error.

 The whole process is made easier with technological solutions, we realized that we can cut down record or data retrieval process. With software solutions, everything is stored in an accessible format, accessing each file as fast as possible. Through this, Employees can have time to do more crucial tasks, rather spending their time tediously running through physical archives.

  

Accuracy in Statistics

   Asides storing and transforming data, Statistics was once excessively limited. Companies would only get access to reports on a monthly basis, making it difficult to make highly informed business decisions. With the use of automated software tools, employees can collect and analyze data in real time which can be displayed and sent out as reports whenever needed.

  Now that everything is digital, businesses and organizations can have access to centralized dashboards that provide the most important metrics displayed instead of having to schedule meetings in which you spend time showing slides with statistics.

  Most importantly, technology has made it easier to collect and analyze massive amounts of data to help improve decision making while also making it easy to share reports throughout your organization at any point in time.

  Confidentiality and Security.

   One of our main aims for  digitizing manual processes was not just to store data, but secure data.  Digitization enhances the security of a document and maintains confidentiality. Since scanned documents are traceable, only certain users can access documents if necessary. Information stored on paper is degradable information as paper degrades every time it is handled manually. Document image processing keeps data safe and easily accessible in the future.

 

  Verification

 Earlier, in businesses, we had to capture important data manually which was stored in physical files. This signifies that to review the information, you had to locate the file and find what we were looking for—anyone can actually have access to this file.

 Thanks to Technology, with the Identity Identification process or Biometric authentication, you can automate data capture and review information. These software tools are specially designed not just to capture data but aim at analyzing information and successfully detecting  fake identities—this reduces the rate of fraud, and sometimes cybercrime.

 Also, identification systems offer many solid benefits for governments, private companies, development partners, as well as individuals-by providing a secure and accurate way of identifying the population, these systems can facilitate the delivery of a wide variety of services that increase gender equality, improve access to social safety nets, boost economic opportunities, expand financial inclusion, and many more.

 

      A lot of businesses still shy away from advanced technology because of its supposed complexities; little did they know that when they join the wagon of advanced digital technological crew, they can boost speed to their market products or services, leverage customer satisfaction into loyalty and also  improve profitability. 

  Ultimately, advanced technological solutions are constantly evolving such as cybersecurity technology, Cloud storage, Advanced AIs and analytics, Biometric Identification, Blockchain and the list goes and on-We, the seamFIXERS, would keep evolving as time goes, rapidly joining the trend of digital transformational leaders, consistently easing business processes with innovative technological solutions. 

 

5 Reasons Why Identity and Access Management Matters Even More Than We Think

by Seamfix

The world as we know it has become almost completely digitalized with new forms of technology and technological advancements discovered daily. Along with these advancements comes a need to properly collect, collate and store identity information in a secure manner. This need is prevalent in organizations of all forms and sizes.

The above need is what is known as Identity and Access Management (IAM) and can be defined succinctly as the set of processes, data (information) and technology required for managing and using digital identities. Tools required for Identity and Access Management include the likes of single sign-on,  multi-factor authentication and profile management.

Single Sign-On ensures that users are permitted to use one set of login credentials in order to access numerous systems and applications, thereby giving them ease of access between systems.

Multi-factor authentication (MFA) makes use of general information about a user, or sometimes, a ‘One Time PIN’.

Profile Management works best for organizations who intend to ensure that their client/customer database is up to date and easily verifiable.

 

Businessman standing in front of a keyhole Premium Vector

The importance of IAM should not be underestimated, and here are a few of the benefits to show us why: 

Easy access anywhere, anytime

In this digital age, people need their identities more often than not to enjoy certain services and resources without limits. IAM makes it possible for authorized individuals to gain secure access to platforms using their verified proof of ID from anywhere and at any time.

Enhanced productivity

IAM automates the entry of new personnel and facilitates access to all components of the system on which the company operates. This allows reduced delivery times when it comes to access so that operation is not delayed. IAM standardizes and even digitizes the most crucial aspects of managing identities, authentication and authorization, and this would save a firm a lot of time and money

Better knowledge/information sharing

IAM systems can facilitate collaboration and knowledge/information sharing among business units and applications. Enabled knowledge/information sharing will ensure better functionality, shared calendars, shared data, and integrated contact lists. The IAM system will also greatly improve user access, and ensure federated access to external systems. Through the utilization of authentication standards set by the organization, the IAM system will allow information sharing about user identity to grant access to resources. All these can provide the organization with a competitive advantage over competitors that can’t offer an equivalent level of ease and expediency; enticing customers, employees and related parties to collaborate with the organization.

Ensured Brand security and regulatory compliance

There will be no risk of security breach irrespective of whether a connection is made from multiple identity providers. IAM enables strong authentication to keep your organization safe and secure. Detailed confirmation of all identities entering the system is performed, in addition to allowing various licenses to limit access levels. At the same time, it observes through analysis, fraud detection and alert functions that indicate a possible real risk. IAM ensures that online information and credentials are properly collected and managed, helping organizations meet industry compliance guidelines and requirements.

UX optimization

Remembering so many usernames and passwords to access social networks, banking apps and other services on the Internet can be a challenge for people. Thanks to IAM, people can get one identity that provides access to numerous systems.

 

In short, IAM is a reliable system that employs technology to support digital transformation. Software that provides agility, security and satisfaction to a company’s customers. Imagine a world where sensitive personal data is completely secure from system hacks and breaches. We’re not quite there yet but with Identity and Access Management, we’re not too far off from Technology Nirvana.
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About the author: Eddy Okaro is a driven and passionate writer.  For 3 years, he has been a content contributor on various topics; with technology being at the forefront of his interests. His vast knowledge on diverse subject-matters puts him in the spotlight as the go-to source for prolific content.

 

 

COVID-19: Paving The Way for Innovation and Financial Inclusion

by Seamfix

Some months back, everyone was hit with a pandemic not experienced before in a long while, affecting a lot of businesses and families. The Corona Virus a.k.a COVID-19 pandemic has changed our lives completely.

Who would have thought that there will be a day we will be isolated in our homes or have curfews going out and back? Who would have thought that companies will be forced to implement remote working models, or have most companies closed down permanently due to the effect of the pandemic? Who would have thought that banks will not be open for operations or change opening hours from 10 am to 2 pm only to key customers?

These questions and more come to mind. For what it’s worth, this has taught Nigeria (and the world at large) a lesson to always be ready for any crisis at any given time.

COVID-19 is a test of time for many and most especially the financial sector. More recently, the focus of the Federal Government has been to drive financial inclusion and deepen the penetration of financial services in places that are underbanked and unbanked. Now, with the emergence of the pandemic, this makes it even harder; people keeping a physical distance from each other thereby making it hard to bank more unbanked people.

Now the critical question is how do we achieve financial inclusion despite the pandemic, as Covid-19 cases increase daily and nothing can be predicted right now because policies, strategies, and laws will be affected as well.

This impact of Covid19 has reduced the need to frequently visit the banking hall to perform basic transactions, one day you might just wake up and realize that the banks could be closed for the meantime or just opened for less than the hour that it is currently open for. In such a scenario, agent banking, comprising a network of banking agents who act as physical bank branches, is the answer.

What is agent banking?

Agent Banking means providing limited scale banking and financial services to the underserved population through engaged agents under a valid agency agreement, rather than a teller/ cashier. It is the owner of an outlet who conducts banking transactions on behalf of a bank.

 

The adoption of Agency banking will play an important role in the coming years for financial inclusion. Acting as “proxy banks”, agents will provide individuals and small businesses with the financial services they need to stimulate local development and economic growth.

Also due to this, the previously unbanked and underbanked customers now have easy access to a financial institution near them and The banks will be able to expand their customer base by onboarding new customers who were previously out of their reach.

Mobile Data capture and identity management solution for Agent banking.

It’s time to go digital!

Due to the COVID-19, it might be difficult for these agents to perform some KYC activities like they normally do. However, going digital will eliminate any atom of fear and stress. With a Data Capture and Identity Management platform, agency bankers can easily perform their KYC activities hassle-free. This way data is managed efficiently and allows the agents to perform multiple tasks with ease.

To know more visit bioregistra.com

IDENTITY MANAGEMENT IN AFRICA: WHAT IS AND WHAT ISN’T.

by Seamfix

By Emmanuel Adeyemo

THE BACKGROUND

Identity is the most important aspect of a being in modern society. However, in Africa, we still find it difficult to identify who is who because of the lack of strong foundational identity systems which has mostly led to the rapid increase of disconnected functional registers. There are countries with relatively advanced systems in terms of coverage and cogency, other countries have average levels of development while there are some with non-existent identity systems.

“Identity Management is essential for national development and fulfilment of individual rights and opportunities”

The central question is?

The ability to reveal one’s identity is important to completely partake in society and exercise one’s rights and privileges. It is a key empowering influence for combating poverty and accomplishing an expansive scope of other advancement results by expanding access to education, financial services, healthcare, social protection, and political processes.

Current State of Identity Management in Africa

While Africa is beginning to wake up to the importance of having a strong ID management system, not much has been achieved in terms of implementation. An estimated 1 billion persons in the world do not currently have proper means of identification according to the World Bank Group Identification for Development Initiative report in 2018; Middle East Africa, North-Africa and Sub-Saharan Africa combine 56% of the total population of people without proper means of identification. Only five African countries — Botswana, Kenya, Morocco, Namibia and Rwanda — have advanced means of identification.

It is important to note that there has been a significant impact made by African countries in the last 5 years to advance and create stable Identity Management Systems.

What African Countries Must do to Change the Narrative

More Attention must be paid to Implementation.

1. Take Implementation Seriously

In order for us to quickly meet up with the rest of the world, we must look for the best possible implementation that takes the shortest possible time to develop. African countries continue to lose revenue because they fail to implement ID management services in the shortest possible time. The ROI on this project is huge when we compare how all aspects of the economy will quickly change and the level of trust it would build in the country.

2. Reform Legal and Administrative Frameworks

This can be achieved by actualizing global rules for privacy and protection of information (e.g., ECOWAS or OECD structures) and creating clear lines of authority for identification, and refreshing legitimate necessities and authoritative techniques to lessen barriers to access.

3. Harmonize and Modernize Identity Systems

By engaging national identity organizing agencies or specialists; adopting a holistic way to deal with Identity Management; modernizing civil registries; and getting ready for global interoperability.

4. Strong Commitment

African Countries must be intentional and committed to building identification systems. This would reflect in the plans built for inclusive national development and e-Governance.

5. Seek for Corporate Financing & PPPs

Various options for financing identification systems must be sought and government must ensure that cost isn’t a burden towards the development of an Identification system; taking into account potential long-term savings from improvements to the system (e.g., increased tax collection, rationalized wage bills, reduced program leakage, etc.).

6. Create Verification and Authentication Channels

Identification systems are foundational database they cannot just be gathered and not used, they must follow this following steps;

 COLLECT → STORE → USE

  • Collects the unique identity of all people, using biometric technologies, into electronic profiles, by mobilizing nationwide enrolment.
  • Stores information, and builds an electronic registry of unique identities of all people in the country. In addition, the authority establishes easy and standard interfaces to this national identity registry.
  • Promotes the use of the digital identity, by optionally offering an identity credential.

7. Policy Formulation and Strong Institutional Arrangements

Governments are to define long term vision and strategy, secure high-level political support and build consensus internally of the viability of this project. Also, define the clear allocation of responsibilities, define who is approving what and when and who is promoting the adoption of a National Identity.

Importance of a Proper Identity Management System to any Nation

To reduce poverty and improve livelihoods through enhanced access to services.

By being able to prove their identity, individuals are empowered to exercise their rights and access basic financial, health, and social support services for which identification is often a prerequisite.

To strengthen governance and the effectiveness of public administration.

Governments that are able to build or interconnect population databases and verify the eligibility of citizens and residents can strengthen access to certain services, such as government to person (G2P) payments, which can enhance governance, reduce waste, and streamline service delivery.

To generate reliable and continuous data for progress measurement and informed-policy-making.

Civil registration and identification systems are a critical source of vital statistics and demographic information, which in turn provides essential evidence to support social.

To enable financial inclusion.

Banks would not ask for KYC information again as it has been captured bin the National ID this will ensure that more people can now open accounts.

To foster gender equality.

Birth and marriage registration can help enforce a minimum age of marriage legislation and so help combat child marriage. Registration and legal proof of identity contribute to women’s’ ability to inherit property and claim their property rights in the event of marriage dissolution or widowhood.

To improve access to quality health services.

Increased access to health services and universal coverage requires countries to identify the beneficiaries. Additionally, more accurate vital statistics support efforts to better monitor health targets (e.g. under-five mortality rate, maternal mortality ratio) and better track the provision of care (such as vaccinations, HIV/AIDs and TB treatment).

To improve access to social safety needs.

Accurate identification of the poor and vulnerable enables efficient, well-coordinated social protection programs (including those for humanitarian and emergency relief) as well as cost-effective, secure, and convenient digital transfers.

What is to come?

Africa can move to the next level as quickly as possible if we are deliberate and intentional about Identity Management. From our analysis which a lot of you might not agree with, Africa in the next decade would have finished establishing its own Identity Management systems. Current happenings of COVID-19 pandemic have also raised this awareness and need for the government to be more proactive towards identity management. In order to fight a pandemic, one must ensure that there are proper identity management systems for easier identification and tracking.

Nigeria and the rest of Africa are already pushing towards establishing a proper advance Identification Management System. The World Bank just recently approved a loan request by Nigeria to strengthen her Digital Identification for Development Project and committed USD $115,000,000 million to the entire project.

What can we offer?

Seamfix as a leading Identity Management company in Nigeria is willing to consult and help implement strong Identity Management Systems for any country that wishes to implement one.

“Lack of proper identity management is a worse pandemic than virus outbreak. While it doesn’t take life suddenly, it strangles a country, feeds on its development and ensures that the country and it’s people never develop, both economically and socially.”


Understanding Identity In This Digital Age

by Seamfix

By Ivharue Ofe.

 

First the big question – What is Identity?

In simple terms, identity is ‘being who or what a person or thing is’ — an attribute or sets of attributes a person ascribes to themselves or a thing. Global trend will permit me to say, identity can also be seen as the fact of being who or what a person wants to be seen as.

For example, any device with a bitten apple logo can be identified as a product of Apple inc. A man is identified as a man until he puts on a marine corps uniform and he is identified as a male marine officer, the logo on his uniform further identifies his country, the shoulder ranks goes even further to identify his rank in office. A Flag serves as an identity for a country … and so on.

In this digital age, the idea of identity has vastly transitioned into Digital Identity — an equivalent of the real identity designed for the modern web, to gain access or authorization into systems. From signing up to Gmail to setting up a social media account, to making payments on your Netflix account, your digital identity can vouch for your claim to access into any digital space. Just like real identity, digital identity proves an entity’s history, possession, and authority.

It is one thing to have an identity in all its forms, and it is another for the entity to prove ownership of that identity. And that is why ….

We can’t talk identity without talking Proof of Identity.

Proof of identity as the clause goes is any document that can prove a person’s identity. It is important that as individuals/entities, wherever and whenever, we have on us proof of identification — either a photo ID, birth certificate, or our digital identity in our subconscious digital wallet.

The general rule of thumb here, however, is that government-approved proofs of identity carry more weight than their counterparts. Although, in a lot of developing countries, a large number of her citizens do not have a single government-approved proof of identity for all the wrong reasons, which limits or even completely blocks them from receiving certain basic services, such as health care, and also struggle with gaining economic opportunities and financial inclusion.

This brings us to another big question….

silhouette of people

Why do we need our identity?

It should be noted that our identity is way more important to other entities than it is to us (the owners) as we already know who and what we are. The identity construct is necessary for other entities to see and place us accordingly.

So why do we need our identity, digital or otherwise?

One reason, the most obvious of all, is for Identification. Identifying a person by their name, country, state, and so on. Identifying a product by its logo. Basically, recognizing a person or thing as who and what they present as.

Another reason is for Authentication. This is to prove that the identity attributed to the entity or thing is owned by them. This usually would need a physical presence like matching a photo ID with the face of the person presenting it, or, best practice, authenticating a digital ID against an existing database.

And finally Authorization. This is to gain access to any service, be it a location, health services, travel services, web, systems, and also to determine the level of access we get. Like gaining access into a building using an RFID code tied to our digital identity, viewing our result after an exam using a unique number tied to our identity, or Role-Based Access Control (RBAC) for enterprise systems.

Moreover, with the emergence of digital identity came several identity issues. The need to solve these rampant but uniquely emerging identity-related issues birthed the concept of identity security only achieved through Identity Management.

So let’s talk Identity Management …

Basically, this is the authentication and authorization of an entity to gain access to certain services and systems (digital id) using an established identity.

Identity management in ancient times was as easy as someone having to vouch for another with word of mouth. This method served as the approved means of identification and authentication, while authorization was just based on status. Now with the rise in the use of digital technologies and the interconnectivity that the Internet of Things promises, the identity environment is constantly becoming complex, which means identity management will have to keep up with the changes.

Some of such changes include Blockchain Technology, Digital Wallets, a shift towards Decentralised Identities, Self-Sovereign Identities and Distributed Identity -  all aimed at strengthening identity management and mitigating against the increasing issues with identity and access control. Now, identification requires proof, authorization requires passwords and other predefined Access Control List (ACL), and authentication requires verifying against a stored database.

Since Identity in all its forms is a key, identity management is necessary not just to protect the key but also where the key can be used and how. Issues of privacy and identity theft have driven companies all over the world to consider the use of identity management solutions to address these concerns.

Identity management as a whole sits well on a foundation of Data Management. This is the process of creating and managing a database for identities. Digital identity management, especially, will not be possible without first a capture process that collects and collates these identities in a database to be queried for authorization and to be matched side by side for authentication. So, it is safe to say that data capture is the chief cornerstone of identity management.

On the other hand, is Identity Validation. Normally, except a company is directly connected with Identity and Access Management (IAM), identity validation should not come up. However, with the increasing risk of identity fraud and data breaches, identity validation has become a general topic and should never stop being one. In this world where digital identities serve as access to almost everything - a fraud with few pieces of critical information can wreak devastating havoc. Hence validation as a necessary factor in identity management.

Seamfix as a holistic identity management company…

Identity management, data management, and validation are trends that are sure to stay as long as people still care about security - either in terms of identity or data - and that is why as a forward-thinking technology company, we chose holistic identity management as our core focus.

Seamfix takes identity management to the max by building platforms that enable businesses in every industry to capture digital identities of their customers, and validate these identities against all national databases (we are connected to) all in one-suite.

Right now, Seamfix enables the verification of unique identifiers such as Bank Verification Numbers and National Identity Numbers (for Nigerians only) to ensure that organizations collect only clean data to be gleaned for insights.

Read more about Seamfix identity management solutions HERE

 

Are you, or your organization passionate about data? collecting it? collating it? analyzing it? then you are the kind of people we write for. Follow our publication, and you would gain knowledge on everything data, from the process of easy capture to the end goal of making data-driven decisions. Find out about our company SEAMFIX and how we solve big organizational issues with third-generation solutions HERE.

Seamfix at the ID4Africa Conference 2019

by Seamfix

ID4AFRICA is a forum that brings together, the world’s leading solution providers under one roof. It is the largest in Africa and it gives attendees the opportunity to see and experience first-hand the wide range of innovations related to identification technologies, biometrics, mobile solutions, smart cards, system integration, Identity-related information systems, authentication, and general identification systems.

 

This year’s ID4Africa meeting was hosted by the Department of Home Affairs (DHA), the Ministry of Home Affairs of the Republic of South Africa. The 5th Annual Meeting of the ID4Africa Movement (ID4Africa 2019) was themed “Identity Ecosystems for Service Delivery” 

 

In attendance was Seamfix and other tech companies in Africa. We had one of our best teams to attend this conference. Our representatives were Chimezie Emewulu (CEO of Seamfix), Chibuzor Onwurah (Co-founder and Executive Director), Oluwasegun Diyan (Head, Research & Innovation), Ademola Koledoye (Business Growth), Petra Muolokwu (Marketing Lead). 

At the conference, our very own CEO Mr. Chimezie Emewulu shared deep thoughts on interoperability in the African Government: Digital Identity as an enabler. 

Seamfix

The audience applauded him for a remarkable speech, after which there was a question/answer session followed by a group picture. 

From L-R: Mr. Chibuzor Onwurah executive director of Seamfix,  Dr Umar Ba – Technical Assistant to DG/CEO, Abdul-Hamid Umar is the General Manager, Operations, NIMC, Tunji Durodola – Technical Consultant to the DG/CEO, (Middle) The Director General/CEO Engr. Aliyu A. Aziz, NIMC, Hadiza Ali Dagabana General Manager, Legal Services, Mr. Chimezie Emewulu Managing Director of Seamfix, Oluwasegun Diyan Head, Research & Innovation.

After the conference, we assembled at our boot (BOOT 01), where we got to exhibit our top innovative solutions. 

Also, we got to network with various individuals from different African countries.

It was a mind-blowing experience and we are already looking forward to the next edition in Morocco!

Digitization is The Best Form of Data Archiving – Chimezie Emewulu

by Seamfix

Managing Director, SEAMFIX, Mr. Chimezie Emewulu, spoke to Emma Okonji on the benefits of BioRegistra in digitizing data capture and archiving for organizational growth. Excerpts:

 

Your company SEAMFIX, recently launched a new data management solution called BioRegistra. What is the solution all about and what does it seek to address?

BioRegistra is a platform for all forms of registrations that are designed to capture data for various reasons. So the platform helps people in digitizing their data, which is critical for business growth. People acquire data because they need the information captured in the data to do a lot of things.

The need to digitize data in the first instance will enable custodians of data to see their data real-time and make the best of the decision, based on the information they have at hand. BioRegistra can capture all forms of demographic data, including fingerprint and facial capture. We were motivated to design and create the BioRegistra based on the request we got from customers who felt the need for a solution that can capture data accurately and safely store such data for future use. Over the years. SEAMFIX  has been involved in data capturing for various organizations and it was based on our pedigree that customers came to us to seek for a solution that will address their business needs.

So we decided to create the BioRegistra, which is a generic platform that captures all manners of data from where people and businesses could source information from.

So with the ready platform, businesses will roll out much faster since every single data they need to promote their business, is already captured.

 

What is the cost implication of the solution for customers?

The cost implication is very minimal and it is almost free because businesses do no longer need to build their own data center to begin business. Again, customers pay according to what they use on the platform. It is easy to deploy since it is mobile device-based and most people have mobile phones that are connected to the internet. So the solution can be on the mobile phone, or on any device that is not mobile.

 

So how does it operate and what specific challenges does it address?

BioRegistra was designed to help businesses do more and achieve more. A lot of businesses that spend time capturing and analyzing data will find our solution very helpful. So it is a platform used for direct data acquisition such that the user does not need to start any form of reconciliation and that is a lot of value added for the customer. So SEAMFIX is adding value to the Nigerian economy, through its solutions that support businesses.

 

What is the advantage of the solution to customers?

Any customer that keys into the solution, gets the business transacted earlier than estimated. It helps to make quick and on the spot assessment and the decision making is faster once they have the data. It also helps to address a lot of reconciliatory issues with customers’ businesses. Again they do not need to invest in data, neither will they have to get worried about losing their data, since their data is securely kept. It is an enterprise portal system that provides business owners with access to data, anytime any day.

 

What kind of support does SEAMFIX offer the society where it operates?

We have a lot of internship programmes where we develop a lot of talents and we do a lot of Corporate Social Responsibility (CSR) programmes to further add value to businesses. We are in partnership with the Education Society Council in Enugu State and we partnered them to provide educational materials, and classroom infrastructure and renovation, among others.

 

Data explosion is on the increase and the volume of communication is moving from voice to data. What is your take on data growth in Nigeria?

There has been tremendous growth in data across all sectors of the Nigerian economy, but the issue on ground is that most of the data are not digitally archived for the future. In the education sector, most schools, including tertiary institutions still keep data in hard copies of papers instead of in electronic form, which I refer to as digital archiving. University of Nigeria, Nsukka for instance, until last year, had all its students data in physical hard copies, which could be lost to fire outbreak or even insects at any given time, but when the school authority invited us to help them out, we took all the physical copies of students’ results, certificates, and other academic records and digitised them, after which we ran analysis on them to find out the courses that students passed the most and courses that students failed the most. So the school is now able to know, within seconds, the number of students that graduated with first class, second class upper, second class lower and third class in a particular year, a situation that takes them months to analyze before we were introduced to the school system. So the consciousness of digitally archiving data is gradually gaining grounds in most sectors of the economy.

 

Most organizations still host their data outside the country for fear of data loss due to insecurity. How can you raise the confidence of organizations to begin to capture data in Nigeria and host same in Nigeria?

With our solution, which is cloud-based, customers do not need to entertain fears about generating data and hosting such data in Nigeria because our solution comes with high level of security protection.

 

Most data generated in Nigeria, operate in silos, but there is a need to harmonize the various data into a single data platform. What is your take on this?

SEAMFIX is worried that several data in Nigeria operate in silos and we are interested in harmonizing such data into a single platform for easy access if given the opportunity to do so. Again, we have the capacity to harmonize existing government data that are seated in various offices, but my worry is that government may not want to give such task to a homegrown company like SEAMFIX, despite the fact that we are capable of achieving a good result if given the opportunity. If allowed to do so, I am assuring the federal government, state and local governments that SEAMFIX will always deliver in record-breaking time.

 

Most times organizations need solutions that could clean up their existing data that may have been wrongly captured. Do you have solutions for that?

The BioRegistra solution that we just launched has the capabilities to clean up all existing data of organizations that were improperly captured. The solution is able to carry out deep facial analysis of photographs of people that had long been captured and identify whether the earlier registration captured the picture very well. The analysis will detect errors in registration and flag it down to identify it. Once that is detected, the person could be invited for re-capturing.

 

How will your solution enhance quality data capturing for organizations that are known for quality?

In data capturing, quality is key, and three major things could lead to quality. They are the demographics capturing, the fingerprint capturing and the facial capturing. In capturing demographics, we need to consider the regular patterns of some names and validate them, and this will help to easily identify wrong names. For the facial capturing, we consider the analysis and validation of the photo at the point of capture to ascertain the real photo of the person involved. We are also able to capture data offline and that makes it easier for data capturing in areas where there is no internet connection. For the fingerprint, we also consider capturing the exact template size that will enable the creation of a template for identification purpose. Our solution ensures that the right quality fingerprint is captured and stored in the right format for easy conversion.

 

How cost-effective is your solution, especially for small and medium enterprises (SMEs)?

Our solution is extremely cost-effective, both for SMEs and big enterprises, and this is so because customers pay for what they use and the burden of getting the infrastructure to capture organizational data, is completely removed from the organization, and this, of course, allows them to face their core businesses. What they need do is to pay per capture and that makes it less expensive for customers. All we need to know at SEAMFIX is about the volume of data that the organization wants to capture and in record time, we get it done for the customer.

 

How do you address downtime in an organization, using your solution?

We have uptime objective of 99.997per cent, which is a very high signal level for any business to thrive on. A lot of time, we maintain high-level uptime in our data capturing and management.

 

Is your solution secured and easily assessable?

Our solution is highly secured and easily assessable because of the high-quality features embedded in it. It has a high level of encryption that makes it highly secured and it is user-friendly, such that customers can adopt it and use it with ease. Again the backend has a lot of fireworks that makes it even more secured.

 

The federal government is particular about local content development. What amount of local content is embedded in your solution?

The BioRegistra we just launched, has 100 percent local content. It was developed by Nigerians and the solution was developed from the beginning to the end with local materials and by local software developers. Again, the company is managed by Nigerians and the staff comprises young Nigerians.

 

You started SEAMFIX about 10 years ago from a three bedroom flat with N75,000, but today it has grown into millions of naira investments. What has been the challenges and prospects?

There has been a lot of challenges ranging from personal experience and from the government side of it. Funding used to be a major challenge at a time but we were able to overcome it through resilience and perseverance. A lot of customers who did not understand what we were doing, tried to discourage us, but we remained resolute and committed to our goals. Another challenge we had was that of mentorship but it was also resolved when we met some good industry players who understood our dreams and aspirations and they stood by us. We had challenges of infrastructure and we had to provide internet connectivity for ourselves by investing in fiber cable laying, which often times they are destroyed by the government during road construction.

 

How will you rate customers’ acceptability and adaptability to the BioRegistra solution?

Acceptance rate is growing as customers get to understand the unique features of our solution. The solution is also app-based and could be downloaded from the Google Play Store and it comes with an education menu that teaches people how to apply it in their various businesses. The site is very flexible and has a lot of training materials that customer could use for self-training. The solution will be quite useful for internal revenue generation because it captures right data that will address revenue loss in organizations.

Countries Must Have Central Identity System – Chibuzor Onwurah

by Seamfix

The Executive Director, Seamfix Nigeria Limited, Mr. Chibuzor Onuorah, speaks on the national identity system and the company’s new data management solution in this interview with IFE OGUNFUWA

 

The National Identity Management Commission has been doing some work in the area of data capturing but many Nigerians have not been able to obtain their National Identification Number. What solutions do you think should be deployed to get the expected results?

There is quite a lot that has gone under the bridge. The NIMC is making some excellent strides right now. If I were there, it is what they are doing now that I would be doing; which is to consolidate the various databases from the security and identify perspectives. It is okay for organizations to have their silos of data. That will never go away. Even countries that have social security number still have various companies having their own data but from the identity perspective, a country should have a central identity and I think NIMC is doing a wonderful job by collating this. The more they push for the collation of these databases, to match the identity in the SIM registration system or BVN system, the better. From the operational perspective, I want to believe that since they have started collating these data, they are putting measures in place for the operational part, which is the distribution and getting people to have these ID cards as well as the replacement of missing ID cards. For any system, you must build and then maintain. If you tar a road and five years later you don’t introduce an operational process, you will not maintain it. For the technology aspect which we are privy to, the consolidation of the databases is the way to go.

 

We have problems with trackable identity in Nigeria. Is your company looking at partnering security agencies to investigate crime perpetrators using your platform?

At Seamfix, we view ourselves as enablers for businesses and people, to help them do their business well. For instance, we have a security company today that has signed up for BioRegistra. They are utilizing the platform to track and manage their members of staff so that as they outsource the security workers around the country, they are able to track them. We empower them to do this. We won’t do these ourselves because we are not a security outfit. Our hope is that one day, our national security agencies like the Nigerian Police Force may find BioRegistra a veritable tool, to either come to utilize or request the security company’s platform. For us, our own interest is to provide an enabling platform and tools to do their business.

 

What are the important features of a trackable identity system?

To have a trackable identity, we must have a uniquely identifiable identity. And to have something unique, you have to ensure that you have a centralized system; and you have been able to ensure that within that centralized database, the information occurs only once. That is part of the work the NIMC is doing now and that is the first step. If you get that first step right, you can properly track the lifecycle of that identity as it interacts through various aspects of the system. But our forte is to empower organizations to do their business better. If it means capturing human information or verifying that information against an identity database, so be it.

 

What is your new product, BioRegistra, about?

BioRegistra is a cloud-based data capture and management solution. It is a solution that enables anyone from anywhere in the world to set up a captured project, specify what they would like captured no matter how complex or simple it is-fingerprints or facial-and define the process for how they want the data captured as well as set up their agents if they need one. BioRegistra also allows them to capture this data from a computer whether online or offline. As soon as the app detects an Internet connection, it synchronizes the data. With that data captured from different locations, it tags the data with the location they are captured from so that the administrator of the data can log into the administrative consul and begin to make sense of the data.

 

Does it allow users to analyze their data?

As long as you have defined the data in your form and it is captured, you can analyze it. For example, if at the end of the year, you want to have a Christmas party, you can log into your platform and the data will let you know that 70 percent of people live around Ikorodu in Lagos State and the other 30 percent live elsewhere. The system has the capacity to design custom report if you want and we have our dedicated personnel to assist in doing this.

 

Is there provision for harmonization of data of the same person logged on to the platform by different organizations?

There are two people that matter in these- the users whose data have been captured and the company the users have given consent to. If your data ends up on our platform for any reason, you have given permission to the organization to use it. Based on that promise, asking companies to share data will be a difficult thing because we have to protect the sanctity of customer information. However, we can give users the right to allow some other companies requesting for their data to give the data available on the platform, although this is not available today, it is something being considered.

BioRegistra Captures 2000 Government Staff in Katsina State

by Seamfix

Seamfix achieved yet another milestone on August 21, 2017, when BioRegistra, our unique data capture platform, was deployed for capturing the data of 2000 reinstated staff of Local Government and SUBEB in Katsina State. These staff members had been disengaged by the previous administration of the State, and upon reinstatement, the authorities decided to automate their data capture. BioRegistra partnered with Skye Bank to render this service.

BioRegistra is an innovative identity management platform that enables individuals and corporate organizations capture and retrieve any form of information – biometric configurations (textual biodata, fingerprints, portraits), security configurations, accounting records, etc. Using BioRegistra, the captured information is saved on the cloud and can be accessed from anywhere and at any time. The flexibility and dynamism of the platform make BioRegistra easily adaptable for specific identity management needs.

Beyond data capture and access, BioRegistra performs other core technical functions like data validation, verification, exporting and updating. It is customisable, affordable, convenient and fast.

BioRegistra is a product of Seamfix, and so this is significant for the brand. The capture in Katsina was recorded as smooth, peaceful and safe. Honourable Abdul Kadir Zakka, Commissioner for Local Government and Chieftaincy Affairs, visited the project site on the first day and commended the efforts of the BioRegistra team.

Data capture of LG and SUBEB staff in progress.

BioRegistra is available and ready for deployment for any kind of data capture. We are here at www.bioregistra.com. So, pay us a visit. We can as well be reached through support@bioregistra.com or +234-01-342-9192.