How Governments can Overcome Challenges in Self Service Implementation for Access to Public Services
It was supposed to be a simple process. Citizens would enroll for public services, get verified instantly, and access what they needed without any problems. But for government agencies, the reality looked very different. A new self-service platform had just launched, promising to eliminate long queues and paperwork. Yet, adoption of this platform was slow. […]
How Self-Service is Enabling Access to Public Services
Daniel, an African Immigrant who lives in the UK, needed to renew his passport. It should have been a simple process, but it turned into a frustrating ordeal filled with endless paperwork, long embassy queues, and unpredictable processing timelines. Jessica, a mother living in a rural East African town, wanted to get a driver’s license., […]
Cybersecurity Trends in 2025: What Organizations Need to Prepare For
A leading software firm received a telephone call from the company’s CEO. The CEO urgently requested a $10 million wire transfer to finalize a confidential acquisition deal. The CFO, recognizing the familiar voice of his boss, authorized the transaction without hesitation. There was just one problem… the CEO never made that call. Hackers had used […]
Your Employees Are Your Biggest Security Risk
When it comes to cyber threats, a lot of organizations focus on external dangers; hackers, malware, and data breaches. However one of the most significant and overlooked risks often comes from within your own organization; your employees. A study by Kaspersky found that in the past two years, 26% of cyber incidents were due to […]
The Pros and Cons of Biometric Authentication: What IT Professionals Need to Know
According to Cobalt, the cost of cyber threats is projected to rise to $10.5 trillion by the end of this year. These threats are becoming more innovative. Thankfully, biometric authentication offers a promising solution to help improve the security of your organization. Biometric technology uses physical or behavioral characteristics that are unique to every individual. […]
Seamfix Partners with ISSAN to Strengthen Identity Security in Nigeria
Digital threats are becoming increasingly sophisticated and as a leading provider of identity management and cybersecurity solution we are taking bold steps in championing identity security. We recently sponsored the ISSAN Cybersecurity Roundtable, held at the Radisson Blu Hotel, Victoria Island, Lagos, on March 25, 2025. Themed The Future of Identity and Access Management in […]
The NHS Data Breach: A Costly Lesson on Security Failures
In August 2022, a ransomware attack on the NHS exposed the personal data of 79,404 people and disrupted critical healthcare services. The breach originated from a single point of failure: a customer account without multi-factor authentication (MFA). The Advanced Computer Software Group, a major IT provider for the NHS, was responsible for securing this data. […]
Oracle’s Data Breach: Why Passwords Are No Longer Enough
Oracle, one of the world’s largest tech companies, reportedly recently confirmed a security breach. A hacker gained access to their systems and stole login credentials tied to over 140,000 domains, including those of companies and government agencies. But the breach didn’t stop there. The attacker demanded payment to delete the stolen data. This breach wasn’t […]
How MTN Côte d’Ivoire Solved a Major Challenge and Achieved Over 1.1 Million SIM Activations with Seamfix
In today’s fast-paced telecom ecosystem, scaling operations quickly and efficiently is critical to success. However for MTN Côte d’Ivoire, rapid growth came with a pressing challenge: as the number of field agents expanded, so did the cost and complexity of supplying new registration devices. The Challenge MTN Côte d’Ivoire was facing ballooning capital expenditure. Every […]
Navigating the Shift to Passwordless Authentication
If you’re tired of remembering another password or resetting one you forgot, you’re not alone. The average person juggles over 100 passwords, according to a study by NordPass. This overload doesn’t just frustrate users, it creates weak points that attackers exploit daily. Why Passwords Are Failing Passwords were never designed to handle today’s digital demands. […]