Empowering People & Enabling Trust

Our Self-Service Identity Solutions are designed to place the power of identity and access to critical services directly in the hands of the people, anytime, anywhere.

What Our Self-Service Solutions Deliver

Our self-service identity solutions go beyond convenience, they’re built to solve real-world challenges across industries,
enabling secure, efficient and user-driven identity services at scale.

Issuance of New, Unique Identity

Seamfix’s self-service platforms simplify the issuance of new, unique identities across sectors like telecom, banking and national ID programs. With intuitive interfaces and built-in biometric verification, users can securely complete enrollment independently, without in-person interaction. Real-time validation ensures only unique identities are issued, preventing fraud and duplicates. Deployed across kiosks, portals, terminals and apps, Seamfix enables scalable, compliant identity issuance anywhere, anytime.

Issuance of Identity Documents and Credentials

Our platform offers fully automated, secure issuance and retrieval of official identity documents such as national IDs, ePassports and licenses without human intervention. Accessible via kiosks, web portals or mobile apps, users can request and receive verified, tamper-proof documents tied to unique identities, reducing fraud and errors. The solution also supports remote onboarding for digital banking, e-wallets and SIM activation, delivering fast, compliant access to essential services anytime, anywhere.

Modification of Identity Documents and Credentials

Our self-service platform simplifies the secure modification of identity documents and credentials, allowing individuals to update personal information such as name, address or date of birth without lengthy queues or paperwork. Users authenticate using biometrics, submit updates through an intuitive interface and receive instant validation or escalation based on set rules. This streamlined process improves data accuracy, reduces administrative burden and enhances overall user satisfaction.

Renewal of Existing Documents

Renewing identity documents is made fast, secure and fully self-service with our automated platform. Users can quickly reverify their identity using contactless biometrics, renew credentials like national IDs, licenses, banking profiles or SIM certificates and track the entire process in real time. With instant notifications, digital receipts and no need for in-person visits, document renewal becomes a seamless, user-friendly experience.

Key Technologies

Powered by contactless biometrics and end-to-end encryption, our platform ensures secure, hygienic identity verification and full compliance with data protection standards.

Secure Biometric Authentication

Advanced contactless fingerprint and facial recognition technologies to ensure that every transaction is accurate and traceable.

Contactless Fingerprint Acquisition

Hygienic, fast and reliable biometric capture that works in a variety of environments, without physical contact or contamination risks.

End-to-End Encryption

Data captured is protected through every stage of transmission and storage, ensuring compliance with data protection regulations.

Features

Contactless, Biometric-Enabled Kiosks or Mobile Units

Enable secure, hygienic identity capture and verification using facial or fingerprint biometrics, ideal for public locations or field deployment.

Integration with National or Organizational Identity Systems

Seamlessly connect with existing government databases, enterprise directories or sector-specific identity platforms to ensure accuracy and consistency.

Multi-Language and Accessibility Support

Designed for inclusivity, the platform supports multiple languages and accessibility features to accommodate diverse user needs and literacy levels.

Real-Time Data Validation and Feedback

Instantly flag errors, inconsistencies, or missing data during submission, reducing delays and improving data quality from the start.

Offline Functionality for Low-Connectivity Environments

Capture and store biometric and demographic data even without internet access, with automatic sync once connectivity is restored.

Use Cases

Self-service enrolment for National Identity Numbers, voter registration, driver’s licence issuance and modifications, passport applications and taxation processes.

Instant KYC verification, remote account opening, static data changes, and transaction authentication.

Secure issuance of student IDs, exam credentials and transcript requests, as well as credential confirmation.

Patient onboarding, insurance claim processing and remote consultations

SIM registration and customer updates directly via kiosks or mobile apps.

Seamfix is redefining how identities are created, managed, and maintained. By placing advanced identity tools in the hands of users, we help organizations scale efficiently while ensuring secure and inclusive access for all.
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