Last Modified: May 23, 2018
Last Modified: May 23, 2018
The processing of personal data by transparent means and with the consent of a customer will continue to be of utmost importance to us. In line with the European Union General Data Protection Regulation (GDPR) and the Nigeria Data Protection Regulation (NDPR), we have updated our policies to ensure that your data is being processed lawfully. As a customer, you now have control over the personal data you submit to us.
The Information we collect from Users
To gain full access to our Web Application and API services, you must Sign Up for a Verified.ng account. When you Sign Up for an account, we collect Personal Information (Your Information) which you voluntarily provide to us. Personal Information refers to the details you submit, when you sign up. The Information we collect include:- Company Name (Full name of individuals), Email Address, Phone Number, RC Number, Contact Address, Users profile picture, Certificate of Incorporation, Company Profile, Memorandum and Article of Association, Income Tax Certificate
We may retrieve additional details about you from third parties and other identification/verification services such as your financial Institution, payment processor and verification services. With your consent, we may also collect additional Information in other ways including emails, surveys, and other forms of communication. Once you begin using our services through your account we will keep records of your transactions and collect information of your other activities related to our services. We will not share or disclose Your Information with a third party without your consent.
When submitting any of Your Information, we advise that you put in the correct details of Your Information. As any inaccurate information you submit to us might limit your ability to use our service or may affect our ability to contact you. When you notice that the information you submit to us is inaccurate, kindly contact us email@example.com to rectify your information.
Information We Collect from Web Application Visitors
We do collect your personal Information when you visit the website. However, so we can monitor and improve our Web Application and services we may collect non-Personal-identifiable information. We will not share or disclose this information with third parties except as a necessary part of providing our Web Application and services. We may use the information to target advertisements to you.
Information We Collect from Test Users
When you test our services using the Demo part of our website, we collect both non-Personal identifiable information and Personal identifiable information. Information we collect include your IP address, information about your computer, and other standard web log information to monitor the test transactions. We also collect your email address and credit card information you provide to conduct the test transactions. We will not share and disclose your credit card information.
We use Your Information (to):
By submitting Your Information to us, you give us your consent to use Your Information for the above purposes. Where we decide other options of processing your data, we will inform you.
Rights to Your Information
As a user, you have certain rights/control over the information you submit to us. You have the right to;
When you make a request to exercise any of the above rights, we shall provide you with your personal information and other necessary information as requested by you. However we reserve the right to charge you or refuse your request where we notice that your request is repetitive or excessive. Your rights to erasure of Your Information does not apply to legal necessaries like invoices, audit logs, subscription information, and Your Information archived on our back-up systems which we shall securely isolate and protect the use of it from any further processing to the extent required by applicable law etc.
Service providers (Sub-processors)
To provide you with these services we engage qualified third parties that assist us with different services which include financial institutions, payment processors verification. These Sub-processors set out below provide cloud hosting and storage services; content delivery and review services; assist in providing customer support; as well as incident tracking, response, diagnosis and resolution services. These service providers include Nigeria Inter-bank Settlement System (NIBSS), RavePay, HotJar, Tawk.to, FullStory, Amazon Web Services, Mad Mimi, MailChimp, Survey Monkey, Zoho Mail, EApps. We work and operate with them to ensure that the services we provide you meet your demand and expectation. Our service providers are based in all parts of the world. Be rest assured that their access to Your Information is limited.
We require you to create an account which entails you setting up a profile on the Verified.ng Platform. You are solely responsible for maintaining the confidentiality as it relates to information like authentication details of your account, access details of your account on the site and your password. We advise that any device used to access this site should be kept secured to prevent unauthorized persons having access to your card or account details, profile details, password and other information. We are not liable for any loss you suffer from your inability to prevent unauthorized persons having access to your device, password, card or account details and other information.
How we protect Your Information
Verified.ng is committed to managing your Personal Information in line with global industry best practices. We protect your Personal Information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. We also use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard your Personal Information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to our building and files and only granting access to Your Information to only employees who require it to fulfil their job responsibilities. All your key information is properly encrypted and secured, secure hosting via SSH via authorized accounts, Strong Client passwords combination, Role-based Access Control (RBAC) and audit trail of all users’ activities. However, we do not guarantee 100% security. We shall inform you where we notice any data breach.
Confidential /Disclosure of Information
The information you provide us and your captured Information will be kept confidential and we shall only disclose such information in accordance with the following below;
Service providers, vendors and contractors (collectively, “Service Providers”):- We may disclose Your Information to our service providers that assist us in providing the services to you. These service providers are necessary, therefore their access and use of Your Information is limited.
Disclosure to Government Authorities and Legal actions:- Your Information may be disclosed to a court or Government authority to respond to subpoenas, court orders, or other legal process; to establish or exercise our legal rights, to investigate, prevent or take action regarding illegal or suspected illegal activities or to protect our property; to protect other users, to defend against legal claims; or as otherwise required by law.
Employee, agents, affiliates and representatives:- We may disclose Your Information to our employees, representatives agents and affiliates provided that such third party shall take measures to keep the information confidential and abide by these terms of service
Updates, Modifications & Amendments
By providing you our services, you will receive newsletters, marketing information; road maps for this service and other notification which enables you enjoy better services from us. You can decide not to receive the aforementioned notices by clicking the unsubscribe link on the messages. Kindly notify the means in which our marketing details may be sent to (SMS, phone calls, email) firstname.lastname@example.org. You also have the ability to opt out at any time from the use of your personal information for direct marketing purposes by sending us a request to opt out of direct marketing.
Based on the expectation of a successful engagement, You give us permission to use your name & logo in our marketing materials. You also give us permission to create a customer success story explaining usage of the product and to provide customer reference calls upon request.
The Information that we retain
Your Information will be kept online for you to access it easily and will be stored for as long as the purposes for which they were exits. Verified.ng is statutorily obligated to retain the data you provide so as to comply with regulatory guidelines and laws applicable to us, our banking providers and credit card processors. Therefore, even after closing your account, we will retain certain data to comply with these obligations. We may retain Your Information where there is a need for legal necessaries like invoices, audit logs, subscription information etc. We may delete Your Information after 2 years of inactivity from you. Inactivity is the day that marks the end of your last subscription to the service.
You are the Controller of your data as you decide the purpose of processing of your data. We are processors of your data.
You shall not export, re-export, transfer, or make available, whether directly or indirectly, any regulated item or information to anyone outside Nigeria in connection with this Agreement without first complying with all export control laws and regulations which may be imposed by the Nigerian Government and any country or organization of nations within whose jurisdiction you operate or do business.
Where you notice any data breach, kindly inform us immediately. Parties agree to settle any dispute relating to breach of data by negotiation. To the maximum extent permitted by applicable law, our liability for whatever cause, whether in contract or in tort, or otherwise, will be limited to money damages and shall not exceed the amount corresponding to the last 2 months invoice to you. We shall not be liable for any claim if no written notice is received by us within one month after the occurrence of the breach of data.
Where a jurisdiction does not provide for limitation of liabilities or exclusion of liability, in such case, our liability shall be the minimum permitted under such applicable law.
Questions, Suggestions and Complaints
For any privacy-related questions, suggestions, unresolved problems, or complaints you may contact us at:
Phone number: +234-01-342-9192
Or visit us at:
Address: 1st Floor, Leasing House,
C & I Leasing Drive, Off Bisola Durosinmi Etti Drive,
Off Admiralty Way Lekki Phase 1, Lagos State.