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Data capture, whether it be for Regulatory purpose, Staff enrollment or for just data sampling has become an increasingly sought after activity. Companies and individuals are continually looking for solutions that can help them with this exercise, with differing advantages to them.
The Data enrolment problem – The need for KYC
Data enrolment or capture, simply put, is the process of capturing similar data (or not) manually, or using an automated process into a repository.
Data enrolment has become very necessary for numerous reasons with different benefits for different verticals.
Data enrolment is useful to different verticals in their own unique ways – the government sector needs data enrolment to capture her staff to eliminate ghost workers, or the populace to easily identify and have a record of all her people. The Telecommunication sector needs data enrolment to register her subscribers in a way that is compliant with Regulatory regulations, and largely for her use in marketing and general analysis. The education and research need data enrolment for data sampling, data analysis,
And the list goes on…
Key sectors with a critical need for enrolment are the Government parastatals for their staff and citizens, the Banks and Telcos for their customers, Security agencies for the elimination of ghost workers, identity fraud of all sorts, and all other identification-related issues.
No gainsaying that the biggest essence of data capture is for Identity Management. Also, as technology has advanced in recent times, so also has the rate of fraud surged. Fraud management Identification becomes difficult when there is no proper information of the people available (no identification).
Introduction to KYC
KYC means Know your customer. This means the capture of customers’ biometric and basic textual details for identification and verification purposes.
In Nigeria, the KYC requirement was first introduced in the Telecommunication Industry sometime around 2007 where all Telcos were mandated to do a KYC exercise to their subscribers during SIM purchase and in 2011 extra compliance guidelines were put in place to ensure correctness and quality of such records captured. This ensures that fraudulent, terrorist, or all forms of corrupt activities is easily tracked. The Banking sector also introduced this KYC requirement in 2013 to ensure that Banks have the full details of their banked customers to ensure they could be identified.
However, the customer in this article goes beyond a Bank Account holder or a telco subscriber. Here we refer to anyone who is of interest to the subject matter as a customer. So for a local store owner, his/her customer will be those who purchase goods from that shop, for a company, her customers will be her employees who she wants to capture, for students and researchers, the customer will be data sample that needs to be enrolled, etc.
Since the introduction of KYC in Nigeria, every aspect of the populace has been affected positively. Identity Management IT companies around the country have also focused on developing Biometrics and Data capture solutions utilized by various organizations to solve their KYC requirements. Examples include: the deployment of Seamfix’s BioSmart Suite of solutions for MTN and Airtel for her SIM registration exercise as well as for different state governments for the enrolment of their staff for ghost worker elimination. Other solution providers have also focused on the education sector where different data capture solutions have been developed and deployed for WAEC, Jamb, NECO, registrations, etc
Problems with Enterprise KYC Applications – The Introduction of Cloud Data Capture (KYC as a Service)
While the advantages of data capture and KYC are many to various organizations of all sizes, the high cost of ownership for traditional enterprise KYC applications – ranging from hundreds of thousands of dollars to a few millions – tend to make it difficult for many to acquire quality solutions to meet their objectives. This is typically due to expensive license and support costs, as well as hardware infrastructure required to drive the sometimes heavy KYC systems especially when requirements include features like AFIS (Automated Fingerprint Identification) and Deduplication. There are also annual maintenance and support costs to be factored in.
For large organizations that require dedicated systems with heavily customized workflows and have the necessary capital, the enterprise KYC systems work well for them. However for other users and organizations, they need to find an alternative.
For example, a student whose final year project is to do a study of a particular specie of crops or animals and requires a solution to manage his data capture would find the traditional enterprise KYC system out of his league.
Or maybe an FMCG Company who needs to do a below-the-line activation exercise or carry out a customer survey on a newly launched product and needs a solution to capture those that will be involved in the exercise. The objective, as we will imagine, will be to get a solution that will not cost more than what the exercise is expected to yield. After all, the capture is not the end goal, it’s just a means.
At this point, it becomes imperative that a new kind of solution is considered – KYC as a managed service offering also known as KYC-as-a-Service (KaaS).
KaaS is a method of delivering data capture services over the Internet as a cloud, Software-as-a-Service (SaaS) platform thus ensuring that it is ready for use in a matter of minutes rather than months, at significantly cheaper costs as there are no upfront software license costs or infrastructure investments, and requiring least of IT intervention from the customer’s end.
With KaaS managed service offering, the platform contributes all the necessary technology, processes, security and data storage infrastructure, as well as the technical expertise to seamlessly manage the KYC platform and guarantee availability, freeing up the end user or business to focus on the actual exercise of capturing their customer or subject data, and utilizing it for their specific purposes. And as the client’s data capture needs grow, the platform scales smoothly to support the growth curve.
KAAS vs Enterprise Data Capture
Some of the advantages of KaaS over the tradition stand-alone/enterprise data capture solutions are:
BioRegistra™ is a Seamfix proprietary innovative and state of the art online KaaS platform developed primarily for individuals or business owners (Companies) worldwide to enable them to capture, validate and store any form of information. With dynamic capture parameter configuration, robust integration APIs, data analytics and report export functionality, BioRegistra™ can fit into a myriad of customer use cases and workflows.