Last Modified 22-04-2021
The processing of personal data by transparent means and with the consent of a customer will continue to be of most importance to us. In line with the European Union General Data Protection Regulation (GDPR) and the Nigeria Data Protection Regulation (NDPR), we have updated our policies to ensure that your data are being processed lawfully.
As a customer, you now have control over the personal data you submit to us. If you have any questions on these policies, kindly contact us at firstname.lastname@example.org
What do we mean by “Personal information?”
“Personal information” means the information you provide us.
The Information we collect and what we use Your Information for
The information you submit to us is Personal Identifiable Information (Your Information)
For Individuals who sign up – we request your full name, phone number, and email address
For Companies that sign up – we request Company’s name, contact address, representative full name, phone number, and email address.
We also request a profile picture. We may receive Your Information from other sources e.g. we take Android ID information for tagging your device and Latitude and Longitude for getting the location of your device during data capture.
When submitting any of your information, we advise that you put in the correct details of Your Information. As any inaccurate information, you submit to us might limit your ability to use our service or may affect our ability to contact you. When you notice that the information you submit to us is inaccurate, kindly contact us email@example.com to rectify your data.
What we do with your information
We use the information that we collect about you for the following purposes:
- To operate and maintain your account, and to provide you with access to the Website and use of the Apps and Services that you may request from time to time. Your email address and password are used to identify you when you sign into the Platform. Your device-IDs are used to ensure that you are in control of the devices that have access to your Subscription
- To seek your participation in surveys, and to conduct and analyze the results of those surveys if you choose to participate
- To provide you with technical support
- To respond to you about any comment or enquiry you have submitted
- To prevent or take action against activities that are, or maybe, in breach of our Terms of service or applicable law
- For identification and verification purposes
- For marketing, sales, and promotional activities
- For product development, to build higher quality and more useful services
- For security purposes and other purposes stated in these policies
By submitting Your Information to us, you give us your consent to use Your Information for the above purposes. We also collect Your Information to update or rectify your account. The further processing of Your Information submitted to us is to tag your device and also load capture locations on the map. Where we decide on other options for processing your data, we will inform you.
The service is provided to everyone; however, persons below the age of 16 can only use the service with the consent of their parent or guardian. By using this service, you agree that you are above 16 years of age and where underage, your parents/guardian gave consent for your use of our service.
Confidential /Disclosure of information
The information you provide us and your captured Information will be kept confidential and we shall only disclose such information in accordance with the following below;
Service providers, vendors, and contractors (collectively, “Service providers”):- We may disclose Your Information to our service providers that assist us in providing the services to you. These service providers are necessary, therefore their access and use of Your Information are limited. They shall keep all of Your Information confidential and will not disclose it to any persons.
Disclosure to Government Authorities and Legal actions:- Your Information may be disclosed to a court or Governmental authority to respond to subpoenas, court orders, or other legal processes; to establish or exercise our legal rights, to investigate, prevent or take action regarding illegal or suspected illegal activities or to protect our property; to protect other users, to defend against legal claims; or as otherwise required by law.
Employees, agents, affiliates, and representatives:- We may disclose Your Information to our employees, representative’s agents, and affiliates provided that such third party shall take measures to keep the information confidential and abide by this terms of service
Where there is a requirement from a law enforcement agency or a demand by the government or where either of us reasonably believes that the other’s conduct may violate criminal law, or where there is a requirement of such disclosure under law or the disclosure is in response to a court order. We may give you notice before the disclosure.
By providing you our services, you will receive newsletters, marketing information; roadmaps for this service and other notification which enable you to enjoy better services from us. You can decide not to receive the aforementioned notices by clicking the unsubscribe link on the messages. Kindly notify the means in which our marketing details may be sent (SMS, phone calls, email) to firstname.lastname@example.org. You also have the ability to opt out at any time from the use of your personal information for direct marketing purposes by sending us a request to opt-out of direct marketing.
Based on the expectation of a successful engagement, You give us permission to use your name & logo in our marketing materials. You also give us permission to create a customer success story explaining the usage of the product and provide customer reference calls upon request.
We require you to create an account which entails you setting up a profile on the BioRegistra Platform. You are solely responsible for maintaining confidentiality as it relates to information like authentication details of your account, access details of your account on the site, and your password. We advise that any device used to access this site should be kept secured to prevent unauthorized persons from having access to your card or account details, profile details, Password, and other information. We are not liable for any loss you suffer from your inability to prevent unauthorized persons from having access to your device, password, card or account details, and other information.
Provision of security
We have put in place the necessary technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to Your Information. To ensure the safety of Your Information, we have secured our web services to run within a virtual private connection and an SSL certificate to make sure that all communications are made over HTTPS, SFTP using TLS 1.2. Your Passwords are also hashed in the database. All your key information is properly encrypted and secured. However, we do not guarantee 100% security. We shall inform you where we notice any data breach
This information is needed for optimum satisfaction as we have specialized technology for managing the website. Be rest assured that Your Information is safe with us as we have qualified and highly trained staff who are specialized in the management of keeping Your Information safe and will always attend to you whenever you encounter problems when accessing our website.
Rights to Your Information
As a user, you have certain rights/control over the information you submit to us. You have the right;
- to access and confirm Your Information
- to withdraw your consent form processing Your Information (this does not affect already processed information)
- to rectify or update any inaccurate or outdated information
- to know the purpose for processing Your Information
- to restrict the processing of Your Information
- to erase any information we hold about you
- to request a copy of the information we keep about you
- to object/refuse Your Information for direct marketing
- for portability, if feasible
When you make a request to exercise any of the above rights, we shall provide you with your personal information and other necessary information as requested by you. However, we reserve the right to charge you or refuse your request where we notice that your request is repetitive or excessive. Your rights to erasure of Your Information does not apply to legal necessaries like invoices, audit logs, subscription information, and Your Information archived on our backup systems which we shall securely isolate and protect the use of it from any further processing, to the extent required by applicable law, etc.
Service providers (Sub-processors)
To provide you with these services we engage qualified third parties that assist us with different services. These Sub-processors set out below provide cloud hosting and storage services; assist in providing customer support; as well as incident tracking, response, diagnosis, and resolution services; also other services as applicable. They include RavePay (Flutterwave), HotJar, Tawk.to, FullStory, Amazon Web Services, Mad Mimi, MailChimp, Survey Monkey, Zoho Mail, EApps. We work and operate with them to ensure that the services we provide you meet your demand and expectation. Our service providers are based in all parts of the world. Be rest assured that their access to Your Information is limited and they will not disclose Your Information.
Retention of Your Information
Your Information will be kept online for you to access easily and will be stored for as long as the purposes for which it was collected apply. We may delete Your Information after 2 years of inactivity from you. Inactivity is the day that marks the end of your last subscription to the service. However, we may retain Your Information where there is a need for legal necessaries like invoices, audit logs, subscription information, etc.
When the need arises we may decide to change this policy. We may give you notice of such an update. However, we advise that you constantly visit these policies, any time you decide to make use of our service. We will display the last date on which the policy was updated. Your continued use of this service after the effective date of such changes constitutes your acceptance of such changes.
You are the Controller of this service as you decide the purpose of processing your data. We are processors of your data.
Ownership of Data and other Property
We do not claim ownership of any data you capture or any information you transmit to us on this website. As between you and us, you own all rights to the information you provide us and the captured data. When you use this service you give us a license to use, host, and store your data. The rights you grant us in this license are for the limited purpose of operating, promoting, improving our services, and developing new ones. The license continues after you stop using our service and the license shall be used in accordance with the terms of these policies. Ensure that you have the necessary rights you grant us to make use of this data.
You warrant that you shall be solely responsible and liable for all your captured data using this service and you further warrant that the data is not captured for the use or misuse in any manner against the law. You agree to indemnify us where you breach this provision.
You shall not export, re-export, transfer, or make available, whether directly or indirectly, any regulated item or information to anyone outside Nigeria in connection with this Agreement without first complying with all export control laws and regulations that may be imposed by the Nigerian Government and any country or organization of nations within whose jurisdiction you operate or do business.
Where you notice any data breach, kindly inform us immediately. Parties agree to settle any dispute relating to breach of data by negotiation. To the maximum extent permitted by applicable law, our liability for whatever cause, whether in contract or in tort or otherwise, will be limited to money damages and shall not exceed the amount corresponding to the last 2 months invoiced to you. We shall not be liable for any claim if no written notice is received by us within one month after the occurrence of the breach
Where a jurisdiction does not provide for limitation of liabilities or exclusion of liability, in such case, our liability shall be the minimum permitted under such applicable law.
Questions, Suggestions, and Complaints
For any privacy-related questions, suggestions, unresolved problems, or complaints you may contact us at email@example.com
Phone number: 01-3429192
Or visit us at:
Seamfix Nigeria Limited,
1st Floor, Leasing House, C & I Leasing Drive,
Off Bisola Durosinmi Etti Drive, Off Admiralty Way,
Lekki Phase 1, Lagos, Nigeria
You can also contact our Data Protection Officer @ firstname.lastname@example.org
Where you notice any data breach, kindly inform us immediately.
When you make a request for these policies or as it relates to our service, you agree to provide us with any necessary information we ask you to confirm your identity.